OverviewThis hotel is situated among restaurants and entertainment in South Beach, also known as the SoBe District. This property is conveniently located for guests looking to access the beach, which is a 3-minute walk away.
This hotel is smoke free and all rooms include a TV with basic cable options, an iron and ironing board, a hair dryer, blackout curtains, a safe and air conditioning.
Free Wi-Fi is available in the lobby and poolside. Parking is not available on site and pets are not permitted. This hotel does not have an on-site restaurant.
On-site amenities include an outdoor pool, a 24-hour front desk, luggage storage, concierge service, an ATM, meeting space, dry cleaning service and porters.
The Bass Museum of Art is 4 minutes away on foot. The New World Symphony Park, the New World Center and the Miami City Ballet are all a 7-minute walk away, while the Miami Beach Convention Center and the Lincoln Road Mall are both 12 minutes away on foot.
The Port of Miami and downtown Miami are both a 15- to 20-minute drive away, while the Miami International Airport (MIA) is 20 to 25 minutes away by car. (All walking and driving time estimates: Google Maps)
Note: The hotel is undergoing renovations during the fall of 2013.
The GoodAmong the reviews used for this analysis, many guests found the hotel centrally located and within walking distance of several SoBe attractions. A couple of guests found the hotel convenient for accessing the beach.
Several reviewers thought that the room rates were reasonable, while a couple of guests found their rooms generally comfortable. However, some other reviewers were not happy with the condition of their rooms (see below for more details).
A couple of guests thought that the staff were friendly and welcoming, but other reviewers disagreed (see below for more information).
The Bad
This hotel is due to complete renovations in the fall of 2013, therefore, some of the concerns mentioned below may shortly be addressed.
As mentioned, this hotel was undergoing renovations in the summer and fall of 2013 and several reviewers felt inconvenienced by the construction. A couple of guests said that the hotel was offering limited on-site amenities during the renovations, while one reviewer was unhappy with the mess and dust left in public areas.
Several guests found their rooms dated and in need of upgrades, while several reviewers said that their rooms did not meet cleanliness expectations.
A couple of reviewers complained that this hotel did not have on-site parking.
While a couple of guests complimented the staff, a few reviewers thought that some of the staff were unprofessional. A couple of reviewers were specifically disappointed that the management team was reluctant to provide refunds for unsatisfactory stays.
Expedia.ca gave this hotel an average score of 2.2 out of 5, with 35% of 698 guests recommending the property.
TripAdvisor.ca ranked this hotel #175 out of 195 hotels in Miami Beach, with an average score of 2 out of 5, from 567 reviews.
The author used the official website, Booking.com and Expedia.ca as sources for writing the overview.
