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Sofitel Miami

This is a 4 star hotel in Miami
5800 Blue Lagoon Drive, Miami, FL, U.S.A.
Photo 1 - Sofitel Miami
Great staff, waterfront hotel close to airport with a free shuttle service
  • Free Wi-Fi, free airport shuttle
  • The hotel's staff were complimented for being helpful and professional
  • The hotel was praised for its proximity to the airport and shopping
  • Several guests were pleased with their clean and spacious rooms
  • Some guests found the hotel's rates, food and parking to be overpriced
  • A few reviewers reported worn decor and slow Wi-Fi
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Editor's Analysis

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Updated on Jun 10, 2013
Overlooking the Blue Lagoon, and located a 3-minute drive from the nearest Dolphin Expressway on-ramp, roughly a 5-minute drive from Miami International Airport (MIA), the Sofitel Miami is geared toward travellers who require a hotel with easy airport and highway access and on-site dining.

This hotel features air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a desk, a bathrobe fore each guest, an iron and ironing board and a hair dryer. Standard rooms offer two queens or one king bed, while suites with a separate bedroom and wheelchair-accessible rooms are also available. Rooms are decorated in the Art-Deco style.

Hotel amenities include an outdoor pool, fitness facilities, a tennis court, a business centre, meeting/conference space, a bar, a coffee shop, a gift shop and guest laundry facilities.

A complimentary round-trip airport shuttle departs from the hotel every 30 minutes and must be pre-booked. On-site dining is offered at La Riviera, which serves breakfast, lunch and dinner daily. The Lobby Bar serves drinks daily between 11 am and 1 am.

Self-parking is $9 per night, and pets up to 30 lbs are permitted in some rooms free of charge.

Dolphin Mall is located about a 13-minute drive west of the hotel, while Miami Springs Golf and Country Club can be found roughly 15 minutes north by car. Cafe Polonia is about a 7-minute walk northeast of the hotel. Downtown Miami is an 11-minute drive eastward, and the University of Miami is a 15-minute drive south. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, self-parking, $9/day, free round-trip airport shuttle, pets up to 30 lbs stay free, wheelchair accessible. (Call Date: June 7, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, location and rooms.

Numerous lodgers praised the hotel's staff, finding them to be accommodating, helpful, friendly and professional. The staff were also praised for their recommendations and knowledge of the area.

The hotel's location was convenient for many reviewers, who described it as being close to the airport, Port of Miami, the freeway, shopping, downtown and several fast food restaurants.

Several guests were pleased with the hotel's accommodations. They described their rooms as clean, well equipped and spacious, with comfortable beds and nice views of the Blue Lagoon. It should be noted, however, that a few guests had complaints about their rooms (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the prices and the rooms.

Some guests felt the hotel's prices were too high. They complained about the hotel's prices for food and drinks, the extra parking fee and the charge for early check-in.

While the majority of guests praised their clean and comfortable rooms, a few reviewers were disappointed with aspects of their accommodations. They reported worn decor, stained carpets, old furniture and slow Wi-Fi signals. guest reviews ranked the hotel #21 out of 130 Miami hotels with an average rating of 4 out of 5 from 1,424 reviews. guest reviews rated the hotel 4.2 out of 5 with an 87% recommendation rate from 1,315 reviews. guest reviews rated the hotel 8.4 out of 10 from 490 reviews.

The author called the hotel on June 7, 2013 to verify some information.

Guest Reviews

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106.87 USD - 0.00 USD Sofitel Miami
Out of 131 hotels
Guest Rating Explained
Rating: 7.6 / 10

No. of guest ratings: 4
No. of guest comments: 4
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #4 out of 131 hotels in Miami ranked by guests.
Guest Recommendations
My Sofitel Experience
"Ireceived speedy and excellent service. The employees and agents English was very well spoken. The room was nice and roomy with a nice King size bed. The mattress was so soft and comfortable that I did not want to get out of the bed. The downfilled comforter was so nice plush warm and cozy. I wished I could fine and purchase their comforters. I enjoyed the atmosphere of the hotel very pleasant and freindly. The outside ground was very pretty; installed with beautiful plants, shrubs, flowers and trees all coordinated with the outside pool. I had a wonderful time at this hotel and will be making future visits."
Celestine from Fort Smith, AR US rated Sofitel Miami 10 out of 10 on July 20, 2013
Vinicius from Sao Paulo, BR rated Sofitel Miami 8 out of 10 on September 12, 2010
"The AC in the room was not cold and it was very uncomfortable under the sheets."
Raymond from Cayman Islands, KY rated Sofitel Miami 7 out of 10 on August 21, 2010
"The room was nicely decorated and all the staff was ver friendly. It did seem to be quite expensive to us (restaurant and bar service)."
Wayne from Prince George, BC CA rated Sofitel Miami 8 out of 10 on November 29, 2003


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Sofitel Miami

  • Business Center
  • Room Service
  • High-speed Internet
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Concierge
  • Valet Parking
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Tennis Courts
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • In Room Movies
  • Bath / Hot Tub
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • TV
  • Laundry service
  • Shops
  • Garden
  • Photocopier
  • Ballroom
  • Internet Connection (wireless)
  • Pool Outdoor
  • Executive Floor
  • Luggage Storage
  • Designated Smoking Area
  • Souvenirs/Gift Shop
  • Express Check-In/Check-Out
  • Shoe Shine
  • Self Laundry

User Contributed Info

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Accessibility Options Wheelchair Accessible
Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 0:00
General Property Info Has Designated Smoking Areas | Smoke-free property
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Neighbourhood Coral Gables
Parking Valet
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Thursday Closing Time 0:00
Thursday Opening Time 0:00
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 0:00
Wednesday Opening Time 0:00

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Published 09.01.2015
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