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Mandarin Oriental, Miami

This is a 5 star hotel in Miami
500 Brickell Key Drive, Miami, FL, U.S.A.
Photo 1 - Mandarin Oriental, Miami
Great staff, modern rooms, secluded location, Wi-Fi/parking fees
  • Numerous guests praised their clean and modern rooms
  • The hotel's staff were complimented for their attentive and efficient service
  • Several reviewers enjoyed the hotel's tranquil location and proximity to Miami's Business District
  • There were a few guest complaints about Wi-Fi and parking fees, as well as the room rates and restaurant prices
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Editor's Analysis

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Updated on Oct 2, 2013
Located on Brickell Key Island, about a 15-minute drive from downtown Miami, the Mandarin Oriental Miami is geared towards business or leisure travellers who prefer a full-service hotel with on-site dining, a private beach and an on-site spa.

Each of the hotel's air-conditioned guest rooms and suites offers cable TV, a stereo, a bathrobe for each guest, an in-room safe, a desk and a hair dryer. Rooms with a balcony, a separate bedroom, a fireplace, a kitchen and a dining area are also available, as are two- and three-bedroom family suites. In-room Wi-Fi is $15 per night.

Hotel amenities include an outdoor pool, a hot tub, a spa and wellness centre, a fitness centre, meeting/banquet facilities, a business centre, a gift shop and a bar. Parking is $36 per day, and wheelchair-accessible rooms are available upon request. Pets are permitted for an additional $100 per pet, per stay. 

On-site dining is offered at Azul, which serves breakfast, lunch and dinner daily. 

Highway 1 is about a 2-minute drive from the hotel, while Miami Beach Convention Center can be found roughly 17 minutes away by car. The Shops at Mary Brickell Village are a 4-minute drive away and Miami International Airport (MIA) is a 16-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Wi-Fi $15/day, parking $36/day, pets $100/pet/stay, wheelchair accessible. (Call Date: September 24, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, staff and location.

Many guests praised their accommodations at the hotel. They described their rooms as clean, modern, luxurious, well maintained and spacious, with great views of the Bay, good water pressure and comfortable beds.

The hotel's staff were the source of numerous compliments by lodgers, who found them attentive, accommodating and efficient.

Several reviewers enjoyed the hotel's location, describing it as tranquil and close to the airport, South Beach and Miami's Business District. One guest noted the hotel was, "Extremely well located with short drives to lots of hot places or business places in Miami and at the same time elegant and quiet".

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the added costs.

A few lodgers were disappointed with the added costs they incurred while staying at the hotel. They found the Wi-Fi ($15 daily) and parking fees ($36 daily) to be expensive, and also complained that the restaurant prices and room rates were overpriced. guest reviews ranked the hotel #7 of 132 Miami hotels with an average rating of 4.5 out of 5 from 889 reviews. guest reviews rated the hotel 4.6 out of 5 with a 93% recommendation rate from 194 reviews. guest reviews rated the hotel 4.6 out of 5 from 168 reviews

The author called the hotel on September 24, 2013 to verify some information.

Guest Reviews

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0.00 USD - 0.00 USD Mandarin Oriental, Miami
Out of 131 hotels
Guest Rating Explained
Rating: 7.2 / 10

No. of guest ratings: 2
No. of guest comments: 2
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #12 out of 131 hotels in Miami ranked by guests.
Guest Recommendations
"I arrived at a late hour due to my luggage being lost by Varig, but when I arrived at hotel, I was made totally welcome and the staff made sure that I was comfortable and that they would be on the lookout for my lost bags. Even though the hour was late, the executive chef in their Azul Restaurant called my room and offered to make a special dinner for my room. The food was superb. Everything about this hotel is top notch and the sense of competence and understatement make the stay more of an experience than just a visit. I have stayed at the company's London hotel, as well, and I knew that the service would be excellent and the room luxurious, but this hotel is trully beautiful."
Leonard from Albuquerque, NM US rated Mandarin Oriental, Miami 10 out of 10 on June 19, 2004
"Eastern calm in downtown Miami ! rooms and bathrooms sumptuous , food is well prepared and Asian influenced menu is tasty . Staff are attentive and polite but the service in the cafe and valet parking is patchy when under stress ."
David from Kingston 10, JM rated Mandarin Oriental, Miami 9 out of 10 on October 27, 2003


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Mandarin Oriental, Miami

  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Tour Desk
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Golf Course
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • ATM / Cash Machine
  • Mini Bar
  • Meeting Rooms
  • Hair Dryer
  • Laundry service
  • Shops
  • Disabled Accessible Rooms
  • Salon
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Pool Outdoor
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop

User Contributed Info

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A taste of Asian serenity in exhilarating Miami. Guests enjoy beautiful bay views, the pleasures of our private beach and our exotic, soothing spa. Mandarin Oriental, Miami is an excellent hotel for both your leisure and business needs, offering quiet luxury on the prestigious Brickell Key.

Bathroom Amenities Hair Dryer
Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Safe-deposit box (front desk) | Child Care Services | Gift Shop / News Stand | Currency Exchange | Fitness Room | Laundry Service | Concierge
General Property Info 24 hr Service
Kitchen Amenities Minibar | Coffee/Tea Maker
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Number of Floors 14
Parking Valet
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 33131
Public Access Open to the General Public
Room Amenities Direct-dial phone
Room Entertainment Cable Television | Movies
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (305) 913-8288
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Toll-free (800) 526-6566
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
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