OverviewThis hotel is situated within one block of the Miami waterfront in downtown Miami. Offering on-site business services and an on-site spa, this property is well suited for travellers who are looking to explore the downtown or waterfront areas.
This property is 100% smoke free and all rooms include free Wi-Fi, a 42" flat screen TV with pay-per-view movies, a mini-bar, a wet bar, a hair dryer, bathrobes, a make-up mirror, an iron and ironing board, a coffeemaker, an ergonomic work area, a safe, individual climate control and evening turn-down service. Rooms are furnished with one king bed or two double beds. Wheelchair-accessible guest rooms are available.
Guests staying in rooms and suites on the concierge level also receive access to the Concierge Lounge, which features free breakfast service, free mid-day snacks, free evening hors d'oeuvres, free late-night snacks and dessert, an honour bar, free non-alcoholic beverages and free business services.
Suites provide more spacious accommodations and are furnished with one king bed or one king bed and a sofabed.
Valet parking only is available for an additional fee of $32 per day. Event parking, which is also valet, is $14. Pets are not permitted.
There are multiple on-site restaurants. Isabela's serves breakfast, while The Trapiche Room serves lunch and dinner. La Terraza Cafe and Bar serves lunch and dinner, while Drake's Bar, a British Pub, serves drinks and appetizers. Room service is also available.
The on-site SaLus Spa offers body treatments, facials, a lap pool, massages, manicures and waxing (by appointment only). On-site recreational facilities include a fitness centre, a sauna, an indoor pool and a hot tub. Other on-site amenities include a business centre, shoe shine service, safe deposit boxes, a gift shop, an ATM, a concierge desk and dry cleaning service.
Bayside Marketplace is a 4-minute drive away, while American Airlines Arena, home of the NBA's Miami Heat, is about 5 minutes away by car. The Port of Miami, a cruise ship terminal, is a 6-minute drive away.
Crandon Park Beach is about 13 minutes away by car, while Miami Beach and the Miami Beach Convention Centre are both about a 16-minute drive away. Sun Life Stadium, home of the NFL's Miami Dolphins, is about 25 minutes away by car, while the Homestead Motorsports Complex is 1 hour away by car.
The Miami International Airport (MIA) is a 15-minute drive away by car. (All driving time estimates: Google Maps)
Verified by a front desk agent on May 17, 2013: Free Wi-Fi is available throughout the hotel.
The GoodMany guests seemed to thoroughly enjoy their stays at this property and many aspects of the hotel received praise among the reviews used for this analysis.
Many guests described their rooms as clean, well appointed and well equipped with modern amenities. A few guests thought that their rooms were generally comfortable and spacious, while a couple of guests found their beds comfortable. A couple of guests described pleasant views of the city from their rooms.
The staff were frequently complimented and guests described the staff throughout the hotel as friendly, attentive and responsive to guest concerns. One reviewer said that the service was amazing, while another guest found the staff eager to please.
Many reviewers found the location convenient for accessing shopping and restaurants on foot.
Several guests praised the food at the on-site restaurant and at the Concierge Lounge. A couple of guests enjoyed the on-site pool, while a couple of other reviewers found the fitness centre well equipped.
The Bad
There were few complaints or concerns found for this hotel, among the reviews sourced for this editorial. However, a few guests thought that the additional fees for valet parking service ($32 per day) were expensive.
TripAdvisor.com ranked this hotel #21 out of 131 hotels in Miami, with an average score of 4 out of 5, from 309 reviews.
Expedia.ca gave this hotel an average score of 4.4 out of 5, with 87% of 38 guests recommending the property.
The author called the hotel on May 17, 2013 to verify some information.
