OverviewLocated along Highway 1 and connected to the Miami Convention Center, the Hyatt Regency Miami is suitable for business or vacation travellers who prefer a hotel with on-site dining, an outdoor pool and easy highway access.
Each of this smoke-free hotel's air-conditioned guest rooms and suites offers cable TV, an in-room safe, an iPod dock, a desk, a hair dryer and an iron and ironing board. Rooms with a coffeemaker, a wet bar, a conference table, a separate bedroom, a sitting area with a sofabed and a full kitchen are also available, as are wheelchair-accessible rooms. In-room Wi-Fi is an additional $9.95 per day.
Hotel amenities include an outdoor pool, a hot tub, a fitness centre, a bar, over 100,000 square feet of meeting/banquet space, a business centre, laundry services, a gift shop, vending machines, a deli and on-site dining at Riverwalk Cafe, which serves breakfast, lunch and dinner daily. Self-parking is $19 per day and pets are not permitted.
The Port of Miami is about a 5-minute drive from the hotel, while Metromall can be found 10 minutes away on foot. Miami Beach Golf Club and Miami International Airport (MIA) are both roughly a 14-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, self-parking $19/day, no pets, wheelchair accessible. (Call Date: December 11, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location and rooms.
The hotel's staff were the source of many compliments by guests, who characterized them as professional, friendly, helpful and efficient. One patron remarked, "The staff were all friendly and helpful throughout our stay. Their warmth and genuine care made the experience memorable".
Numerous reviewers were pleased with the hotel's location. They found it close to shopping, restaurants, the Riverwalk, the airport, highway access, the Port of Miami and the Arsht Center for the Performing Arts.
Several lodgers enjoyed their accommodations at the hotel. They described their rooms as clean, spacious, well equipped and quiet, with comfortable beds and great river views. A few travellers did find the decor somewhat dated, however.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer and added costs.
A few guests complained of noise transfer during their stay. They reported noise from guests in adjacent rooms and the hallways, as well as traffic noise and noise from the nearby drawbridge.
While several lodgers found the room rates to be affordable and reasonable, a few reviewers complained of the added costs they incurred during their stay. They felt the added Wi-Fi and parking charges to be expensive, and also a felt a free breakfast should have been included.
TripAdvisor.com guest reviews ranked the hotel #71 of 131 Miami hotels with an average rating of 3.5 out of 5 from 1,217 reviews.
Expedia.ca guest reviews rated the hotel 4 out of 5 with an 83% recommendation rate from 1,175 reviews.
Booking.com guest reviews rated the hotel 8 out of 10 from 184 reviews.
The author called the hotel on December 11, 2013 to verify some information.
