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Doubletree by Hilton Grand Hotel Biscayne Bay

This is a 3 star hotel in Miami
1717 North Bayshore Drive, Miami, FL, U.S.A.
Photo 1 - Doubletree by Hilton Grand Hotel Biscayne Bay
Waterfront property, on-site restaurants, outdoor pool and spa
Pros 
  • Many guests described their rooms as clean and spacious
  • Many reviewers praised the view of the ocean from their rooms
  • The staff were frequently complimented for their professional service
  • Several guests found the location convenient for accessing restaurants and shopping on foot
  • Several reviewers thought that this hotel offered good value for the money they spent
Cons 
  • Several guests complained about the additional fees for valet parking ($29 per night)
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Editor's Analysis

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Updated on Jun 5, 2013
Overview
This property is situated on the waterfront, north of the downtown area, and is within a 7-minute walk of the Sea Isle Marina and Yachting Center, the Adrienne Arsht Center for the Performing Arts of Miami Dade and the Miami University of Art and Design. Offering an on-site spa, multiple restaurants and an outdoor pool area, this property is well suited for guests looking for a resort-style property.

Both smoking and non-smoking accommodations are available. All rooms include a 42" flat screen TV, a desk and ergonomic chair, a coffeemaker, an iron and ironing board, a hair dryer, a mini-fridge, a mini-bar and individual climate control. Select rooms also include a balcony and/or an ocean view. Rooms are furnished with two double beds or one king bed.

Suites provide more spacious accommodations with a full kitchen and a washer and dryer. Select suites also include a jetted tub. One-bedroom suites are furnished with one king bed and a sofabed, while two-bedroom suites are furnished with one king bed, one double bed and a sofabed or one king bed, two twin beds and a sofabed.

Wi-Fi is available throughout the hotel for an additional fee of $9.95 per 24 hours. Valet parking is available on-site for an additional fee of $29 per night. Self-parking is not offered on site. Pets are not permitted.

This property has five on-site restaurants and one deli. Casablanca on the Bay opens every morning at 11 am and serves breakfast, lunch and dinner. Le Faubourg Deli serves sandwiches, snacks, light meals and Starbucks coffee, and is a good place to grab food to go. It also sells grocery and pharmaceutical items and alcohol.

Los Gauchitos Steakhouse serves lunch and dinner, while Primo's serves lunch, dinner and late night alcoholic beverages. Tony Chan's Waterclub serves lunch and dinner on weekdays and dinner on weekends. It features a fresh sushi bar, open kitchen, gourmet menu and view of the water. Room service is served from 7 am to 12 am and uses the menu from Los Gauchitos.

Other on-site amenities include a pool, a hot tub, a fitness centre, a salon, a spa, a sauna, a jogging track, a playground, boutique shops, meeting rooms, a business centre, an ATM, baggage storage, a car rental kiosk, guest laundry facilities, a concierge desk and safe deposit boxes.

Public transit access is about 4 minutes away on foot. Downtown Miami, including shopping, restaurants, the Bayside Marketplace and the American Airlines Arena, is about 17 minutes away on foot or a 6-minute drive away.

The Port of Miami is 7 minutes away by car, while Miami Beach, including a couple of golf courses, is about a 9-minute drive away. Virgina Key Beach Park is about 18 minutes away by car, while the Miami International Airport (MIA) is a 13-minute drive away. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on May 31, 2013: Fees for Wi-Fi.
The Good
Many guests seemed satisfied with their stays at this hotel, among the reviews used for this analysis. Many reviewers described their rooms as clean and spacious, while several guests thought that their beds were comfortable.

Many reviewers praised the views of the ocean from their rooms and one guest described the view as outstanding.

The staff were frequently complimented for their professional, knowledgeable and accommodating service.

Several guests found the location convenient for accessing public transit, shopping and restaurants on foot, while several other reviewers praised the food at the on-site restaurants.

Several reviewers thought that this hotel offered good value for the money they spent.

The Bad
There were a couple of common concerns found for this property, among the reviews sourced for this editorial. Several guests complained about expensive fess for valet parking ($29 per day) and one reviewer found the valet service slow and inattentive.

While many guests described their rooms as clean, a couple of reviewers noticed cleanliness inconsistencies in their bathrooms.
Expedia.ca gave this hotel an average score of 4.2 out of 5, with 86% of 434 guests recommending the property.

TripAdvisor.com ranked this hotel #36 out of 130 hotels in Miami, with an average score of 3.5 out of 5, from 494 reviews.

The author called the hotel on May 31, 2013 to verify some information.

Amenities

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Doubletree by Hilton Grand Hotel Biscayne Bay

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Concierge
  • Valet Parking
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Tennis Courts
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Photocopier
  • Salon
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Kids Club
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 00:00
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Neighbourhood Downtown Miami
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Postal Code 33132
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (305) 372-0313
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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Published 09.01.2015
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