OverviewLocated about a 17-minute drive from Miami International Airport (MIA) and a 4-minute drive from Highway 821, the Baymont Inn & Suites Miami Airport West is geared towards air or road travellers who require an economical stopover hotel with a free breakfast, easy highway access and a free airport shuttle.
Each of the hotel's air-conditioned guest rooms and suites comes equipped with free Wi-Fi, cable TV, a coffeemaker, a desk, a hair dryer and an iron and ironing board. Rooms with a microwave and a mini-fridge are also available, as are wheelchair-accessible rooms.
The hotel also offers an outdoor pool, meeting space, a business centre, guest laundry, vending machines, a free breakfast and free parking. A free round-trip airport shuttle is also offered (please contact the hotel for details). Pets are not permitted.
Dolphin Mall is a 5-minute drive from the hotel, while Costa Greens Golf Club is a 3-minute drive away. Downtown Miami is roughly 20 minutes away by car and South Beach is about a 25-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: September 27, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, value and staff.
Numerous guests praised the hotel's location. They described it as safe, and close to the airport, shopping, restaurants, the supermarket, highway access, Dolphin Mall and Miami International Mall.
The hotel's value was complimented by many lodgers. They found the rates to be inexpensive, reasonable and economical, and cited the free breakfast and free airport shuttle as adding to the hotel's overall worth. However, there were also some complaints about these services (see below).
Several reviewers were pleased with the level of customer service they received during their stay. They characterized the staff as friendly, attentive and helpful.
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the breakfast, the airport shuttle and the rooms.
Several guests complained about the hotel's breakfast. They described it as basic, average and repetitive, with no hot items and limited seating.
The hotel's shuttle service was a disappointment to some reviewers. They described long waits, infrequent service and limited hours, and also found the shuttle difficult to identify at the airport.
Although the majority of lodgers found their rooms to be clean and comfortable, a few guests had complaints. They reported worn carpets and decor, poor Wi-Fi signals, some traffic noise and no in-room safes.
Expedia.ca guest reviews rated the hotel 3.6 out of 5 with a 78% recommendation rate from 455 reviews.
Booking.com guest reviews rated the hotel 7.6 out of 10 from 341 reviews
TripAdvisor.com guest reviews ranked the hotel #78 of 132 Miami hotels with an average rating of 3.5 out of 5 from 276 reviews.
The author called the hotel on September 27, 2013 to verify some information.
