OverviewLocated just off Interstate 95 and about a 13-minute drive from La Quinta Jacksonville Airport (JAX), with a free airport shuttle service, this hotel is geared towards air or car travellers who require an economical hotel that allows pets.
This hotel has 128 air-conditioned guest rooms and suites, each offering one king or two double beds, free Wi-Fi, cable flat screen TV, a coffeemaker, a hair dryer and an iron and ironing board. Two-room suites are also available and include a mini-fridge and a microwave. Wheelchair-accessible rooms are available upon request.
The hotel offers an outdoor pool and sundeck, guest laundry facilities, a free continental breakfast and free parking. Parking for those leaving a vehicle at the hotel while flying or cruising is $5 per day. A free round-trip airport shuttle is offered, requiring pre-booking and running from 9 am to 9 pm daily. A shuttle to the local cruise port is also offered on cruise dates, and costs an additional $12 per person, also with pre-booking required.
A maximum of two pets are permitted per room, free of charge.
Burger King is a 6-minute walk from the hotel, while Highland Square offers shopping 5 minutes away on foot. Jacksonville Zoo and Gardens can be found 5 minutes away by car, and Jacksonville's city center is a 10-minute drive from the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, park and fly/cruise option $5/day/vehicle, free airport shuttle, cruise shuttle $12/person, 2 pets permitted/room free, wheelchair accessible. (Call Date: May 28, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, value and rooms.
Many guests were pleased with the hotel's location, and found it to be close to restaurants, gas stations, the airport, highway access, the local cruise port and shopping.
Numerous reviewers praised the hotel's value, and described the room rates as reasonable, cost efficient and great.
The hotel's accommodations were complimented by several lodgers. They described their rooms as well equipped, spacious, quiet and clean, with comfortable beds and good water pressure. It should be noted, however, that some guests had complaints about their rooms (see below).
Several guests also complimented the hotel's staff, characterizing them as pleasant, efficient and helpful with directions and restaurant recommendations.
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and finding the hotel.
Although many guests were pleased with their clean and comfortable rooms, a few reviewers were disappointed with their accommodations. They reported worn decor, furniture and carpets, as well as small bathrooms and cigarette odours in non-smoking rooms.
A few lodgers mentioned they had difficulty finding the hotel. They reported that the entrance was not easily located, due to it being down a small side street.
Expedia.com guest reviews rated the hotel 3.5 out of 5 with a 73% recommendation rate from 332 reviews.
Hotels.com guest reviews rated the hotel 3.6 out of 5 from 150 reviews.
TripAdvisor.com guest reviews ranked the hotel #70 out of 132 Jacksonville hotels with an average rating of 3.5 out of 5 from 96 reviews.
The author called the hotel on May 28, 2013 to verify some information.