OverviewThe Hometown Inn and Suites, formally a Microtel property, is situated within a 2-minute drive of Interstate 95 and is well located for guests looking to explore the Jacksonville area by car. Downtown Jacksonville and the South Beach Park are both within a 15-minute drive.
Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, free local calls, a TV, a microwave, a mini-fridge, a coffeemaker, a desk, a hair dryer and air conditioning. Accessible rooms and rooms with a sofabed are available on request.
Free parking is available on site and pets are permitted for an additional fee of $10 per night.
A free continental breakfast is served daily from 6 am to 9 am. This hotel does not have an on-site restaurant.
Other on-site amenities include business services, a meeting room, a fitness centre, guest laundry facilities, dry cleaning services and free newspapers.
Jacksonville Maritime Heritage Center is 12 minutes away by car, while Jacksonville Stadium, which is home to the NFL's Jacksonville Jaguars, is a 15- to 20-minute drive away. The walking safari at Jacksonville Zoo and Gardens and the Naval Air Station (NAS) are both a 20- to 30-minute drive away. The Jacksonville International Airport (JAX) is about 30 minutes away by car. (All driving time estimates: Google Maps)
Verified by a front desk agent on September 4, 2013: Free breakfast hours and pet fees.
The GoodThere were few positive reviews found for this hotel, among the reviews used for this analysis. However, several guests agreed that the hotel was conveniently located for accessing the I-95.
A couple of guests thought that the room rates were reasonable.
A few reviewers said that their rooms were clean and that the reception staff were friendly, however, several other guests disagreed with these reviewers (see below for more details).
The Bad
Among the reviews sourced for this editorial, many guests seemed disappointed with their stay at this hotel.
Many reviewers complained about cleanliness inconsistencies. A couple of guests specifically mentioned that the carpeting appeared stained, while a couple of other reviewers thought that the bathroom fixtures looked worn and in need of upgrades.
Several guests described unpleasant odours in their rooms, while a couple of reviewers smelled cigarette smoke throughout the building.
A few reviewers found their rooms small, while a few other guests complained about a poor selection and limited seating at the free breakfast.
A few guests said that there were suspicious or sketchy people hanging around the hotel's parking lot and reception area.
A couple of reviewers thought that the staff they encountered were unhelpful and rude.
Expedia.ca gave this hotel an average score of 3.3 out of 5, with 70% of 336 guests recommending the property.
TripAdvisor.ca ranked this hotel #119 out of 132 hotels in Jacksonville, with an average score of 2 out of 5, from 39 reviews.
The author called the hotel on September 4, 2013 to verify some information.
