OverviewLocated just east of the Interstate 95 and Highway 202 intersection, the Hampton Inn Jacksonville - I95 South is popular with road travellers who require a hotel with a free breakfast, easy highway access and an outdoor pool.
Each of the hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a coffeemaker, a desk, a lap desk, an iron and ironing board and a hair dryer. Wheelchair-accessible rooms are available upon request and pets are not allowed.
The hotel also offers an outdoor pool, fitness facilities, meeting/banquet space, a business centre, laundry services, a free breakfast and free parking.
Downtown Jacksonville is a 15-minute drive from the hotel, while St. Johns Town Center offers shopping about 10 minutes away by car. The University of North Florida is also a 10-minute drive away and Jacksonville International Airport (JAX) is a 30-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: September 10, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, breakfast and rooms.
Numerous guests were pleased with the level of customer service they received, characterizing the staff as helpful, professional, efficient and attentive.
The hotel's free breakfast was the source of many compliments by reviewers, who described it as delicious and well maintained, with a clean eating area, great staff and a good selection of hot and cold items. One guest remarked, "Their breakfast is the best I have found staying in different motels/hotels, they offer a wide selection of items along with fresh oatmeal, not instant".
Several patrons enjoyed their accommodations at the hotel. They described their rooms as quiet, clean, spacious and modern, with comfortable beds and linens and good Wi-Fi. It should be noted, however, that some lodgers were disappointed with their rooms (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms.
Although several guests enjoyed their clean and comfortable rooms, some reviewers criticized their accommodations. They reported musty smells, dated decor, worn bathrooms in need of renovations and noisy in-room air-conditioning units.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with a 93% recommendation rate from 192 reviews.
TripAdvisor.com guest reviews ranked the hotel #
75 of 132 Jacksonville hotels with an average rating of 3.5 out of 5 from 110 reviews.
Booking.com guest reviews rated the hotel 8.7 out of 10 from 33 reviews.
The author called the hotel on September 10, 2013 to verify some information.
