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Candlewood Suites - Jacksonville

This is a 2 star hotel in Jacksonville
4990 Belfort Road, Jacksonville, FL, U.S.A.
Photo 1 - Candlewood Suites - Jacksonville
Good rates and staff, full kitchens, minor complaints about noise transfer
  • Free Wi-Fi, free parking, free guest laundry
  • Numerous guests enjoyed the hotel's reasonable rates and good value
  • Many lodgers praised their clean and well-equipped rooms
  • Reviewers complimented staff for being attentive and friendly
  • A few lodgers complained of noisy in-room air conditioning and refrigerators
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Editor's Analysis

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Updated on Oct 7, 2013
Located about a 3-minute drive from the nearest Highway 202 on-ramp in Jacksonville's Southpoint Business District, the Candlewood Suites - Jacksonville is geared towards business or vacation travellers who require short- or long-term accommodations with full kitchens and easy highway access.

Each of the hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a full kitchen (including a dishwasher and cooking utensils), a CD/DVD player, a stereo, a desk, a hair dryer and an iron and ironing board. Rooms with a separate bedroom, a living area with a sofabed and a dining table are also available, as are wheelchair-accessible rooms.

Hotel amenities include a fitness centre, a business centre, a convenience store, BBQ facilities, free guest laundry, weekly housekeeping and free parking. Pets are permitted for $15 the first night and $10 each subsequent night with a $150 maximum. Smoking and non-smoking rooms are available. 

St. Vincent's Medical Center Southside is about a 4-minute drive from the hotel, while South Point Plaza can be found 8 minutes away by car. The University of North Florida is roughly a 13-minute drive away and Jacksonville International Airport (JAX) is a 30-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets $15/pet/1st night $10/each subsequent night, wheelchair accessible. (Call Date: October 2, 2013)

The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's value, rooms, staff and location.

Many lodgers were pleased with the hotel's value, describing the rates as reasonable, inexpensive and affordable. Several guests also mentioned the free guest laundry as contributing to the hotel's overall worth.

The hotel's rooms were praised by numerous reviewers. They described their accommodations as clean, spacious, well equipped, quiet and upgraded, with comfortable beds, large bathrooms and strong Wi-Fi signals. A few patrons had complaints about their lodgings, however (see below).

The hotel's staff were the source of several compliments and were characterized as friendly, attentive and accommodating.

Several lodgers enjoyed the hotel's location. They described it as safe, and close to highway access, hospitals, shopping, the beach, downtown Jacksonville and restaurants.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms.

Although the majority of reviewers praised their clean and well-equipped rooms, a few guests had complaints about their accommodations. They reported noisy fridges and air conditioning, as well as worn furniture. guest reviews rated the hotel 4.5 out of 5 with a 98% recommendation rate from 103 reviews. guest reviews ranked the hotel #38 of 132 Jacksonville hotels with an average rating of 4 out of 5 from 47 reviews. guest reviews rated the hotel 9.4 out of 10 from 41 reviews.

The author called the hotel on October 2, 2013 to verify some information.

Guest Reviews

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79.11 USD - 0.00 USD Candlewood Suites - Jacksonville
Out of 128 hotels
Guest Rating Explained
Rating: 5.8 / 10

No. of guest ratings: 2
No. of guest comments: 2
Guest Recommended: Mixed
Popularity Ranking Explained

Rating: #31 out of 128 hotels in Jacksonville ranked by guests.
Guest Recommendations
"Refridgerator and ventalation system were a bit loud, but otherwise a great room for the money."
Kenneth from Buedingen, DE rated Candlewood Suites - Jacksonville 9 out of 10 on December 30, 2005
"I expected more from this hotel. I am a very angry Priority Club Member and am ashamed to be a part of this. The staff was rude and sometimes unresponsive. Not happy in the least. Rooms were filthy and smelled like mildew. Nothing working in rooms, refrigerator, ice maker, bathrooms were not clean. I could go on and on. Not happy!!!!!!!"
Ralph from Marianna, FL US rated Candlewood Suites - Jacksonville 2 out of 10 on July 11, 2005


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Candlewood Suites - Jacksonville

  • High-speed Internet
  • Fitness Room/Gym
  • Dry Cleaning
  • Air Conditioned
  • Multilingual Staff
  • Safe-Deposit Box
  • In Room Movies
  • Bath / Hot Tub
  • TV
  • Laundry service
  • Shops
  • Photocopier
  • Picnic Area/Tables
  • Executive Floor
  • Shops in Hotel
  • Self Laundry

User Contributed Info

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In Jacksonville, Florida, visitors bask in the sun along expanses of sandy beach, bustle about corporate parks and stroll through streets filled with sensational shopping and entertainment. Located off I-95 in Southpoint Business District, the Candlewood Suites® Hotel Jacksonville boasts spacious suites convenient to it all and sure to satisfy those seeking short-term or extended stay hotels.

While in Jacksonville, Florida, this hotel's professional medical guests can make it to the Mayo Clinic, Shands Hospital and Baptist Medical Center in no time. Business travelers enjoy an easy commute from this Jacksonville hotel's location to downtown corporations, including AT&T, CSX, Blue Cross Blue Shield and Fidelity National Financial. Mayport Naval Station and JAX Naval Air Station are also nearby.

Vacationers lodging in Jacksonville love the hotel's proximity to downtown attractions like the Museum of Science & History (MOSH) and Jacksonville Municipal Stadium, home of the NFL's Jaguars. St. Johns Town Center, 10 minutes away, offers shopping enthusiasts the latest fashions from such stores as Dicks Sporting Goods and Anthropologie.

In addition to a convenient location, this hotel features 24-hour amenities to compliment any schedule, including a Fitness Center, a convenience store and free laundry facilities. Free HSIA keeps guests connected, too. 

Accessibility Options Handicapped Parking
Category Accommodation and Food Services
Fax 904-296-9281
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Safe-deposit box (front desk) | Tours / Ticket Assistance | Laundry Machines | Fitness Room | Laundry Service | Dry Cleaning Service
General Property Info 24 hr Service | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Neighbourhood Baymeadows
Number of Floors 3
Number of Rooms 111
Number of Suites 111
Parking Outdoor | Lot
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 32256
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (904) 296-7785
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Toll-free 800 734 3120
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00
WiFi Free

24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
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