OverviewThe Hollywood Beach Hotel Swan, located in Hollywood, Florida, is very close to the beach and the boardwalk, about 2 minutes away on foot, and is well suited to guests looking for easy beach access.
Pets are not allowed in the hotel, there is a parking fee of $10 per day.
There are 10 rooms in the Swan building, and each room has a queen sized bed, cable television with free HBO, a refrigerator and kitchenette, desk, sofa, ceiling fan, air conditioning and free Wi-fi connection. Other amenities that are only available in some rooms include a full kitchen and a dining and resting area. Some suites offer separate bedroom areas.
Available at the hotel is a concierge desk and an express check-in/check-out. In addition to this, there are three heated pools, guest laundry facilities and a convenience store. There is no on-site restaurant, but numerous dining options are available within a 10-minute walk, including Nick's Bar and Grill, Subway and Broadwalk Restaurant and Grill.
This hotel is 4 minutes away by car from the Anne Kolb Nature Center, 8 minutes away by car from the Art and Culture Center of Hollywood, 8 minutes away by car from the Artspark at Young Circle, 6 minutes away by car from the John U. Lloyd Beach State Park, and 12 minutes away by car from the Fort Lauderdale-Hollywood International Airport (FLL). (All transportation time estimates sourced from Google Maps)
The GoodAlthough there are many complaints about the Hollywood Beach Hotel Swan, there are also a significant number of reviews speaking highly of this hotel. The majority of the compliments emphasized its great location and friendly staff.
Many guests found the beach and the boardwalk to be very close. The hotel is also only 5 to 10 minutes away by car from many of Hollywood, Florida's tourist attractions, such as the Anne Kolb Nature Center, or the Art and Culture Center of Hollywood.
A significant number of guests saw the staff of the hotel as friendly and efficient. The staff were described by saying that they will do whatever they can to accommodate guests. However, there were a few complaints about staff (see below for more details).
The Bad
Despite the compliments made by some of the guest reviewers, many guests found their stay at Hollywood Beach Hotel Swan to be a negative experience. The majority of complaints were about how dirty the rooms were.
Many guests found the rooms to be very dirty. The reviews spoke about the sheets, the mattresses, the towels and the shower curtains being visibly dirty. There were also many complaints about cockroaches, and other issues with the state of the rooms. The room was also stated to be cleaned rarely.
There were a handful of guests who complained online about faulty electricity. One guest claimed to have been shocked by light switches, while another claimed that the lights would not work. Others said that their TVs, or one of the other supplied appliances, would not work.
Some guest reviewers spoke about how staff failed to bring them towels, toiletries or other amenities.
Expedia.com guests rated this hotel 2.6 out of 5 and 83% of 18 guests recommended it.
Hotels.com guests rated this hotel 3.1 out of 5 based on 23 reviews
TripAdvisor.com ranked this hotel #12 out of 21 Hollywood B&Bs and Inns, with an average rating of 3 out of 5, from 78 reviews.