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Embassy Suites Hotel Colorado Springs

This is a 3 star hotel in Colorado Springs
7290 Commerce Center Dr, Colorado Springs, CO, U.S.A.
Photo 1 - Embassy Suites Hotel Colorado Springs
Free breakfast, large suites, good service, just off Interstate 25
Pros 
  • Free breakfast, free parking
  • Many guests praised the staff for their friendly and knowledgeable service
  • The hotel's breakfast was enjoyed for its variety and quality
  • Several guests complimented their well-equipped rooms and comfortable beds
Cons 
  • A few lodgers reported small bathrooms and dated decor
  • The added Wi-Fi charge was disappointing to a few guests
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Editor's Analysis

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Updated on Oct 2, 2013
Overview
Located just off Interstate 25 and a 13-minute drive from Colorado Springs, the Embassy Suites Hotel Colorado Springs is suitable for business or vacation travellers who prefer an all-suite hotel with meeting/banquet space, a free breakfast and easy highway access.

Each of the hotel's air-conditioned suites comes with cable TV, a separate bedroom, a living room with a sofabed, a mini-fridge, a microwave, a coffeemaker, a desk, a free weekday newspaper, an iron and ironing board and a hair dryer. In-room Wi-Fi is an additional $7.95 per day. Wheelchair-accessible rooms are available.

The hotel also offers an indoor pool, fitness facilities, meeting/banquet facilities, a business centre, a gift shop, guest laundry, a free breakfast and free parking. A complimentary evening manger's receptions is also offered and pets are permitted for an additional $50 per pet, per stay.

Chapel Hills Mall is roughly a 7-minute drive away, while the University of Colorado-Colorado Springs can be found 12 minutes away by car. The United States Olympic Training Center is about a 16-minute drive from the hotel and Colorado Springs Airport (COS) is a 25-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Wi-Fi $7.95/day, free parking, pets permitted for $50/pet/stay, wheelchair accessible. (Call Date: September 23, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, breakfast and rooms.

Many lodgers were pleased with the level of customer service they received. They characterized the staff as friendly, knowledgeable and helpful with dining recommendations. 

The hotel's breakfast was praised by numerous reviewers. They described it as wonderful, delicious and excellent, with a good variety of hot and cold items and warm staff.

Several guests enjoyed their accommodations at the hotel. They described their rooms as clean, spacious, well equipped, well maintained, quiet and beautiful, with great mountain views and comfortable beds. It should be noted, however, that a few patrons had complaints about their lodgings (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and Wi-Fi.

Although several guests were very pleased with their spacious and well-equipped rooms, a few guests had complaints. They reported small-sized bathrooms, dated decor and a few cleaning issues.

A few reviewers were disappointed with the added $7.95 daily Wi-Fi charge, and felt it should have been included in their room rates.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 92% recommendation rate from 576 reviews.

TripAdvisor.com guest reviews ranked the hotel #39 of 104 Colorado Springs hotels with an average rating of 3.5 out of 5 from 345 reviews.

Booking.com guest reviews rated the hotel 8.4 out of 10 from 19 reviews

The author called the hotel on September 23, 2013 to verify some information.

Guest Reviews

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129.09 USD - 0.00 USD Embassy Suites Hotel Colorado Springs
Rating:
6.5
Fair
Ranking:
#16
Out of 86 hotels
Guest Rating Explained
Rating: 6.5 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #16 out of 86 hotels in Colorado Springs ranked by guests.
Guest Recommendations
"The hotel was being remodeled. I didn't know that until we got there. The room was excellent. I would still stay there again."
Cynthia from Canon City, CO US rated Embassy Suites Hotel Colorado Springs 10 out of 10 on May 07, 2006
"It was our Anniversary and we thought that when we got a suite it would be getting a bed that was new and modern. Guess we are used to the Marriott beds. The hotel was old the rooms were outdated. The toilet was outdated slow. The showere was built for a midget as was the tub. For a suite there was no special amenities to the room. The bed was the worst. Pillows were flat, bed was i swear only a foot of the ground. The whole thing was disappointing and disgusting. We almost switched to the Holiday Inn. There was a letter on the table welcoming some other guest to the suite. He probably got out of there when he saw what he got. For $109.00 a night this was absolutely horrible. The check in was not to overly friendly and accomodating. Felt like we were intruding. The hotel needs major updating, and cleaning. My husband and I will not ever stay at another Embassy Suites again. Thank you for your survey, Maria Doty"
Maria from Kiowa, CO US rated Embassy Suites Hotel Colorado Springs 3 out of 10 on August 22, 2005
Steve from Pueblo, CO US rated Embassy Suites Hotel Colorado Springs 9 out of 10 on September 18, 2004

Amenities

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Embassy Suites Hotel Colorado Springs

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Bar / Lounge
  • 24 Hour Reception
  • Air Conditioned
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Photocopier
  • Disabled Accessible Rooms
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Pool Indoor
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Self Laundry
  • Free Parking

User Contributed Info

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Category Accommodation and Food Services
Fax (719) 599-4644
Friday Closing Time 24:00
Friday Opening Time 00:00
General Property Info 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Parking Free
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 80907
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (719) 599-9100
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00
WiFi Paid

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