Located just off Interstate 25 and a 13-minute drive from Colorado Springs, the Embassy Suites Hotel Colorado Springs is suitable for business or vacation travellers who prefer an all-suite hotel with meeting/banquet space, a free breakfast and easy highway access.
Each of the hotel's air-conditioned suites comes with cable TV, a separate bedroom, a living room with a sofabed, a mini-fridge, a microwave, a coffeemaker, a desk, a free weekday newspaper, an iron and ironing board and a hair dryer. In-room Wi-Fi is an additional $7.95 per day. Wheelchair-accessible rooms are available.
The hotel also offers an indoor pool, fitness facilities, meeting/banquet facilities, a business centre, a gift shop, guest laundry, a free breakfast and free parking. A complimentary evening manger's receptions is also offered and pets are permitted for an additional $50 per pet, per stay.
Chapel Hills Mall is roughly a 7-minute drive away, while the University of Colorado-Colorado Springs can be found 12 minutes away by car. The United States Olympic Training Center is about a 16-minute drive from the hotel and Colorado Springs Airport (COS) is a 25-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $7.95/day, free parking, pets permitted for $50/pet/stay, wheelchair accessible. (Call Date: September 23, 2013)
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, breakfast and rooms.
Many lodgers were pleased with the level of customer service they received. They characterized the staff as friendly, knowledgeable and helpful with dining recommendations.
The hotel's breakfast was praised by numerous reviewers. They described it as wonderful, delicious and excellent, with a good variety of hot and cold items and warm staff.
Several guests enjoyed their accommodations at the hotel. They described their rooms as clean, spacious, well equipped, well maintained, quiet and beautiful, with great mountain views and comfortable beds. It should be noted, however, that a few patrons had complaints about their lodgings (see below).
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and Wi-Fi.
Although several guests were very pleased with their spacious and well-equipped rooms, a few guests had complaints. They reported small-sized bathrooms, dated decor and a few cleaning issues.
A few reviewers were disappointed with the added $7.95 daily Wi-Fi charge, and felt it should have been included in their room rates.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 92% recommendation rate from 576 reviews.
TripAdvisor.com guest reviews ranked the hotel #39 of 104 Colorado Springs hotels with an average rating of 3.5 out of 5 from 345 reviews.
Booking.com guest reviews rated the hotel 8.4 out of 10 from 19 reviews
The author called the hotel on September 23, 2013 to verify some information.