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Cheyenne Mountain Resort

This is a 4 star hotel in Colorado Springs
3225 Broadmoor Valley Road, Colorado Springs, CO, U.S.A.
Photo 1 - Cheyenne Mountain Resort
Resort with multiple on-site recreational facilities, praised for mountain views
Pros 
  • Free Wi-Fi and free parking
  • Many guests found the rooms well appointed and comfortable
  • The staff were frequently complimented for their friendly service
  • Many reviewers praised the mountain views from their rooms
  • Many guests praised the food at the on-site restaurant
  • Several reviewers found the beds comfortable
Cons 
  • This property charges a daily $18 resort fee per room
  • A couple of guests thought that the room rates were reasonable
  • A couple of reviewers thought that the restaurant prices were expensive
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Editor's Analysis

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Updated on Dec 2, 2013
Overview
This property is situated within a 3-minute drive of Highway 115 and within a 6-minute drive of Interstate 25. Offering on-site recreational facilities, including tennis courts, a golf course and an aquatic centre, this property is well suited for guests looking for a more active vacation.

This hotel is smoke free and all rooms include free Wi-Fi, a private balcony, an iPod dock, a mini-fridge, a coffeemaker, an iron and ironing board, a hair dryer, a safe and individual climate control. Select rooms also include a jetted tub and a sofabed. Accessible rooms are also available. 

Suites provide more spacious accommodations and also include a separate parlour, a wet bar and two mini-fridges. Select suites also include a fireplace.

Free self- and valet parking are available on site. Pets under 80 lbs are permitted in select rooms for an additional fee of $50 per stay (maximum of 2 pets per room). 

Please note that a fee of $18 per room, per night is charged to include the following amenities: free parking, fitness classes, tennis, Wi-Fi, 800 and local call access, in-room coffee, newspapers and fitness centre access.

The on-site Mountain View Restaurant serves breakfast, lunch and dinner. This hotel also offers a lounge and a cafe. The Pineview Grill at the Golf Course is open seasonally and serves lunch and dinner. Room service is also available.

On-site recreational facilities include an indoor/outdoor aquatics centre, a splash park, a kiddie pool, a private lake and beach, beach volleyball, a fitness centre, fitness classes, a sauna, a hot tub, six indoor tennis courts, a squash court, a basketball court and an 18-hole Championship golf course. Other on-site amenities include a spa and meeting/event space.

Note: The fitness centre and the indoor aquatics centre are both closed until further notice, as of November 2013, due to flooding in the Colorado area. Please contact the front desk directly to inquire about these facilities prior to your stay.

Cheyenne Mountain Zoo is an 11-minute drive away, while the downtown area, including the Pioneers Museum, is about 15 minutes away by car. Old Colorado City is about 20 minutes away by car, while the Air Force Academy is 30 to 45 minutes away by car. The Cripple Creek Casino is a 70-minute drive away.

Denver International Airport (DEN) is about 85 minutes away by car, depending on traffic. (All driving time estimates: Google Maps)
The Good
Among the reviews used for this analysis, the mountain views were the most complimented aspect of this property. Guests specifically praised the views from their private balconies and from the on-site restaurant.

Many guests described their rooms as generally comfortable, well equipped with amenities and well appointed with modern furnishings. A few reviewers found their rooms and bathrooms spacious, while several guests said that the beds were comfortable.

The staff were frequently complimented for their friendly and accommodating service.

Many reviewers praised the food at the on-site restaurant. However, there were a couple of complaints about prices (see below for more details). 

A few guests enjoyed the on-site pool area, hot tub and golf course, while a couple of reviewers mentioned that the grounds were well landscaped.

A couple of reviewers appreciated that this hotel permits pets.

The Bad
There were a couple of common concerns found for this hotel, among the reviews sourced for this editorial. A couple of guests thought that the room rates were expensive and one reviewer said that "nothing wowed me for the price".

A couple of other reviewers complained about expensive prices at the on-site restaurant.
Expedia.ca gave this hotel an average score of 4.4 out of 5, with 91% of 586 guests recommending the property.

TripAdvisor.ca ranked this hotel #25 out of 105 hotels in Colorado Springs, with an average score of 4 out of 5, from 497 reviews.

Guest Reviews

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168.08 USD - 0.00 USD Cheyenne Mountain Resort
Rating:
6.5
Fair
Ranking:
#14
Out of 86 hotels
Guest Rating Explained
Rating: 6.5 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #14 out of 86 hotels in Colorado Springs ranked by guests.
Guest Recommendations
Enjoyable Stay Would Have Been Even Better On the Top Floor
"We stayed on the lower level and were kept up very late at night and early in the morning due to the people in the room above us stomping around. Next time, I will be sure to request a room on the top floor so that I can get some rest! I also wished that there were more lights on the outside in the parking lot. I was there alone two nights and felt a bit scared in the dark parking lot by myself. Other than that, the room was very clean and comfortable with nice bath robes, a balcony overlooking the mountains and comfortable beds."
Catherine from Pflugerville, TX US rated Cheyenne Mountain Resort 8 out of 10 on May 30, 2010
"The rooms were really average. The restaurant food was very basic, nothing fancy and most significantly, there was a VERY loud group in the room underneath us making noise till well after midnight. The then started up again at 7 am. We called the front desk to complain twice and were assured security was "taking care of the problem". Nothing changed."
Dana from Palo Alto, CA US rated Cheyenne Mountain Resort 3 out of 10 on June 23, 2006
Verified Guest from Whitewood, SD US rated Cheyenne Mountain Resort 8 out of 10 on January 24, 2005

Amenities

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Cheyenne Mountain Resort

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Swimming pool
  • Airport shuttle
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Babysitting / Child Services
  • Air Conditioned
  • Tennis Courts
  • Golf Course
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Cable / Satellite TV
  • Bath / Hot Tub
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Squash Courts
  • Boating
  • Water Activities
  • Fishing
  • Photocopier
  • Salon
  • Massage
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Kids Club
  • Supervised child care/activities
  • Luggage Storage
  • Souvenirs/Gift Shop

User Contributed Info

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Accessibility Options Wheelchair Accessible
Category Accommodation and Food Services
Fax 719.576.4186
General Property Info Smoke-free property
Listing Type Place
Neighbourhood Colorado Springs
Parking Valet
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Public Access Open to the General Public


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Published 09.01.2015
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