OverviewThis hotel is situated along Highway 101, the Bayshore Freeway, and is within a 5-minute drive of Mission College and California's Great America Amusement Park. This property is centrally located for guests looking to explore the area by car.
Both smoking and non-smoking rooms are available. All rooms include free Wi-Fi, free local calls, a TV, a mini-fridge, a microwave, a coffeemaker, an iron and ironing board, a hair dryer and air conditioning. Select rooms may also include a desk, a sofabed and a sitting area. Accessible rooms are also available.
Free parking is available on site and pets are permitted for an additional fee of $15 per pet, per night (maximum of two pets per room).
A free breakfast is served from 6 am to 10 am. The on-site Infused restaurant serves lunch and dinner.
Other on-site amenities include an outdoor pool, a business centre, meeting space, an ATM, ice/vending machines and a courtyard.
Twin Creeks Sports Complex and the Santa Clara Convention Centre are both 5 minutes away by car, while the Santa Clara Municipal Golf Course is a 7-minute drive away. The Shoreline Amphitheatre is about 12 minutes away by car, while the Winchester Mystery House and the HP Pavilion, which is the home of the San Hose Sharks, are both about a 15-minute drive away.
The San Jose International Airport (SJC) is 10 to 15 minutes away by car, depending on traffic. (All driving time estimates: Google Maps)
Verified by a front desk agent on September 30, 2013: Free breakfast hours.
The GoodAmong the reviews used for this analysis, many guests described generally satisfactory stays at this hotel.
Many reviewers praised the food at the free breakfast.
Many guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent. Several reviewers appreciated that free Wi-Fi was offered, while a few guests appreciated the on-site pool area.
Many guests described their rooms as clean, while some other reviewers thought that their rooms were generally comfortable. A few guests specifically mentioned that the beds were comfortable.
The location, according to many guests, was convenient for accessing the highway and the Santa Clara Convention Centre. A couple of reviewers mentioned that the surrounding neighbourhood seemed safe.
Several guests described the front desk agents as friendly.
The Bad
There were a few common concerns found for this property, among the reviews sourced for this editorial.
Many guests said that their rooms were dated and in need of maintenance and upgrades. These guests mentioned finding an air conditioning unit with missing buttons, peeling wallpaper, a mini-fridge that was not in working condition and stained carpeting. A couple of other reviewers said that their rooms did not meet their cleanliness expectations.
A couple of guests thought that the rooms were small, while a couple of other reviewers complained that they did not receive non-smoking rooms as requested.
Expedia.ca gave this hotel an average score of 3.4 out of 5, with 80% of 595 guests recommending the property.
TripAdvisor.ca ranked this hotel #20 out of 34 hotels in Sunnyvale, with an average score of 3 out of 5, from 161 reviews.
The author called the hotel on September 30, 2013 to verify some information.
