OverviewLocated about a 3-minute drive from the nearest Interstate 880 on-ramp, and a 7-minute drive from Milipitas' city centre in the Silicon Valley area, The Beverly Heritage Hotel is suitable for business and vacation travellers who prefer a hotel with a free airport/area shuttle, an outdoor pool and easy highway access.
This hotel has 236 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom, a wet bar, a mini-fridge, a microwave, a dining table and a jetted tub are also available, as are wheelchair-accessible rooms.
Hotel amenities include an outdoor pool, a kiddie pool, a hot tub, a fire pit, a fitness centre, meeting/conference space, a business centre, laundry services and free parking. Brandon's Restaurant serves breakfast, lunch, dinner and room service daily.
A free area and airport shuttle are also offered (please contact the hotel for details). Pets are permitted for an additional $35 per pet, per night.
The Great Mall of the Bay Area is about a 7-minute drive northeast of the hotel, while Paramount’s Great America Theme Park can be found roughly 9 minutes westward by car. Santa Clara University is a 10-minute drive southeast and Mineta San Jose International Airport (SJC) is a 10-minute drive south. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $35/pet/night, wheelchair accessible. (Call Date: August 16, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms and location.
Many reviewers praised the hotel's staff, characterizing them as friendly, helpful and accommodating.
The hotel's lodgings were complimented by numerous guests of the hotel. They described their rooms as clean, well maintained, spacious and nicely decorated, with comfortable beds, fast Wi-Fi and good water pressure. It should be noted, however, that a few reviewers had complaints about their rooms (see below).
Several lodgers enjoyed the hotel's location. They found it to be close to highway access, restaurants, shopping, a movie theatre and the Great Mall of the Bay Area.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer and the rooms.
A few guests complained of noise disturbances during their stay. They reported hearing doors slamming and guests in the hallways, as well as guests in rooms overhead and noisy in-room air-conditioners.
While the majority of reviewers were pleased with their clean and spacious accommodations, a few lodgers had complaints about their rooms. They reported dated decor, worn furniture, uncomfortable beds and a lack of premium TV channels.
Expedia.ca guest reviews rated the hotel 4.2 out of 5 with a 91% recommendation rate from 505 reviews.
TripAdvisor.com guest reviews ranked the hotel #5 of 19 Milpitas hotels with an average rating of 3.5 out of 5 from 195 reviews.
Booking.com guest reviews rated the hotel 8.1 out of 10 from 29 reviews.
The author called the hotel on August 16, 2013 to verify some information.
