OverviewLocated about a 3-minute drive from
Mineta San Jose International Airport (SJC) and a 1-minute drive from the nearest Highway 87 on-ramp, the Courtyard by Marriott San Jose Airport is suitable for car or air travellers who require a stopover hotel with a free airport shuttle, on-site dining and easy highway access.
Each of this smoke-free hotel's guest rooms and suites offers air conditioning, free Wi-Fi, cable TV, a coffeemaker, a desk, a hair dryer and an iron and ironing board. Rooms with a separate bedroom, a sitting area with a sofabed and a balcony are also available, as are wheelchair-accessible rooms.
Hotel amenities include a heated outdoor pool, a fitness centre, meeting/banquet space, a business centre, a convenience store, guest laundry, free parking and on-site dining at The Bistro, which serves breakfast and dinner daily. A free airport shuttle is also offered (please contact the hotel for details). Pets are not permitted.
Santa Clara University is roughly a 6-minute drive from the hotel, while the Great Mall is 10 minutes away by car. San Jose Municipal Golf Course and Santa Clara Convention Center are both about an 8-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, no pets, wheelchair accessible. (Call Date: January 27, 2014)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, location and rooms.
The hotel's staff were the source of many compliments by reviewers, who found them friendly, professional, efficient, attentive and helpful with directions to attractions. One patron remarked, "But best of all, EVERYONE on staff is incredibly friendly and helpful. Everyone - from the shuttle drivers to the bistro baristas to the front desk folks - was just delightfully warm and welcoming".
Numerous guests found the hotel's location to be convenient. They described it as central and close to the airport, downtown San Jose, shopping, restaurants and Silicon Valley.
Several lodgers were pleased with their accommodations at the hotel. They found their rooms to be clean, spacious and quiet, with comfortable beds and fast Wi-Fi. A few travellers did complain about the lack of microwaves and mini-fridges in their rooms, however.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer.
A few guests complained about noise disturbances during their stay. They reported noisy in-room air-conditioning units, as well as road noise in rooms facing the highway and noise from guests in adjacent rooms.
Expedia.ca guest reviews rated the hotel 4.4 out of 5 with a 94% recommendation rate from 279 reviews.
TripAdvisor.com guest reviews ranked the hotel #12 of 72 San Jose hotels with an average rating of 4 out of 5 from 139 reviews.
Booking.com guest reviews rated the hotel 8.7 out of 10 from 23 reviews.
The author called the hotel on January 27, 2014 to verify some information.
