OverviewLocated about a 9-minute drive from
San Jose International Airport (SJC) and a 2-minute drive from the nearest Interstate 880 on-ramp, the Best Western San Jose Airport Plaza is suitable for air or car travellers who require a well-priced stopover hotel with a free breakfast, an outdoor pool and easy highway access.
Each of the hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, an iron and ironing board and a hair dryer. Wheelchair-accessible rooms are available upon request and pets are not permitted. The hotel is 100% smoke free.
The hotel also offers an outdoor pool, a hot tub, an elevator, a free breakfast and free parking.
San Jose's city centre is about an 8-minute drive away, while San Jose Market Center can be found 6 minutes away by car. Santa Clara University and Buck Shaw Stadium are both roughly a 2-minute drive from the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: October 2, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, rates, rooms and staff.
Many guests praised the hotel's location. They found it close to the airport, shopping, downtown San Jose, highway access, restaurants, Santa Clara University and Buck Shaw Stadium.
Numerous reviewers were pleased with the hotel's rates. They were described as affordable, budget friendly, excellent and reasonable.
The hotel's lodgings were enjoyed by several travellers. They described their rooms as clean, quiet, modern, spacious and beautiful, with comfortable beds and good Wi-Fi.
Several lodgers complimented the hotel's staff. They were characterized as friendly, helpful and professional.
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about noise transfer and the free breakfast.
Some guests complained of noise disturbances during their stay. The majority of these reviewers reported highway noise in rooms facing the road, while a few guests also reported noisy in-room air-conditioning units.
The free breakfast was a source of disappointment for a few lodgers. They described it as limited and lackluster, with no meat or egg options and waffles being the only hot option.
TripAdvisor.com guest reviews ranked the hotel #17 of 72 San Jose hotels with an average rating of 4 out of 5 from 43 reviews.
Expedia.ca guest reviews rated the hotel 4.4 out of 5 with a 93% recommendation rate from 14 reviews.
Hotels.com guest reviews rated the hotel 5 out of 5 from 1 review.
The author called the hotel on October 2, 2013 to verify some information.
