OverviewLocated in San Francisco's city centre and about a 4-minute drive from Interstate 80, W San Francisco is suitable for pedestrian or road travellers who require a centrally located hotel with on-site dining, an indoor pool and easy highway access.
Each air-conditioned room at the W San Francisco provides cable TV, a minibar, a seating area, a desk, a safety deposit box, a CD/DVD player, a hair dryer, a bathrobe for each guest and an iron and ironing board. Rooms with a separate bedroom, a living room, a dining table and an additional bathroom are available, as are rooms with wheelchair accessibility. In-room Wi-Fi is an additional $14.95 per day.
Hotel amenities include a spa and wellness centre, an indoor pool, a hot tub, a sauna, a bar/lounge, meeting/banquet facilities, a business centre and laundry services. A free area shuttle is also offered to guests (please contact the hotel for details). Pets are permitted for an additional $100 per pet, per stay and parking is $55 per day.
On-site dining is offered at Living Room Bar (serving a light lunch and dinner daily) and Trace, which serves breakfast, lunch and dinner daily.
The San Francisco Museum of Modern Art is roughly a 10-minute trip away via public transit, while Westfield San Francisco Centre offers shopping a 12-minute walk away. Moscone Convention Center is located across the street and San Francisco International Airport (SFO) can be found about 20 minutes away by car. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $14.95/day, parking $55/night, pets permitted for $100/pet/stay, wheelchair accessible. (Call Date: August 30, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, location and rooms.
Many reviewers were pleased with the level of customer service they received, characterizing the staff as efficient, polite and helpful with directions and recommendations.
The hotel's location was a source of praise by numerous guests, who found it close to Union Square, restaurants, shopping, attractions, public transit, museums, Chinatown and the Moscone Center. One patron noted, "The location of the hotel is perfect. There are many good places to eat. Everything is walking distance or accessible by public transportation".
Several lodgers enjoyed the hotel's accommodations. They described their rooms as clean, spacious, modern, well equipped and tastefully decorated, with great views of San Francisco Bay and comfortable beds.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the added fees and the rooms.
A few guests were disappointed with the extra charges they incurred during their stay. They found the Wi-Fi and parking fees to be expensive, and also felt the bar prices and room rates were overpriced.
Although several reviewers enjoyed their clean and modern rooms, a few lodgers had complaints about their accommodations. They reported small-sized rooms, worn decor, low water pressure and noisy in-room air-conditioning units.
TripAdvisor.com guest reviews ranked the hotel #56 of 235 San Francisco hotels with an average rating of 4 out of 5 from 1,076 reviews.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with an 87% recommendation rate from 428 reviews.
Booking.com guest reviews rated the hotel 8.1 out of 10 from 23 reviews.
The author called the hotel on August 30, 2013 to verify some information.
