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W San Francisco

This is a 4 star hotel in San Francisco
181 3rd Street, San Francisco, CA, U.S.A.
Photo 1 - W San Francisco
Great staff, modern rooms, central location with easy public transit access
  • Numerous guests praised the hotel's efficient and helpful staff
  • The hotel was praised for its proximity to museums and public transit
  • Several lodgers enjoyed their clean and modern rooms
  • The fees for Wi-Fi and parking were considered expensive by a few lodgers
  • A few guests reported worn decor and small rooms
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Editor's Analysis

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Updated on Sep 6, 2013
Located in San Francisco's city centre and about a 4-minute drive from Interstate 80, W San Francisco is suitable for pedestrian or road travellers who require a centrally located hotel with on-site dining, an indoor pool and easy highway access.

Each air-conditioned room at the W San Francisco provides cable TV, a minibar, a seating area, a desk, a safety deposit box, a CD/DVD player, a hair dryer, a bathrobe for each guest and an iron and ironing board. Rooms with a separate bedroom, a living room, a dining table and an additional bathroom are available, as are rooms with wheelchair accessibility. In-room Wi-Fi is an additional $14.95 per day.

Hotel amenities include a spa and wellness centre, an indoor pool, a hot tub, a sauna, a bar/lounge, meeting/banquet facilities, a business centre and laundry services. A free area shuttle is also offered to guests (please contact the hotel for details). Pets are permitted for an additional $100 per pet, per stay and parking is $55 per day.

On-site dining is offered at Living Room Bar (serving a light lunch and dinner daily) and Trace, which serves breakfast, lunch and dinner daily.

The San Francisco Museum of Modern Art is roughly a 10-minute trip away via public transit, while Westfield San Francisco Centre offers shopping a 12-minute walk away. Moscone Convention Center is located across the street and San Francisco International Airport (SFO) can be found about 20 minutes away by car. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Wi-Fi $14.95/day, parking $55/night, pets permitted for $100/pet/stay, wheelchair accessible. (Call Date: August 30, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, location and rooms.

Many reviewers were pleased with the level of customer service they received, characterizing the staff as efficient, polite and helpful with directions and recommendations. 

The hotel's location was a source of praise by numerous guests, who found it close to Union Square, restaurants, shopping, attractions, public transit, museums, Chinatown and the Moscone Center. One patron noted, "The location of the hotel is perfect. There are many good places to eat. Everything is walking distance or accessible by public transportation".

Several lodgers enjoyed the hotel's accommodations. They described their rooms as clean, spacious, modern, well equipped and tastefully decorated, with great views of San Francisco Bay and comfortable beds.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the added fees and the rooms.

A few guests were disappointed with the extra charges they incurred during their stay. They found the Wi-Fi and parking fees to be expensive, and also felt the bar prices and room rates were overpriced.

Although several reviewers enjoyed their clean and modern rooms, a few lodgers had complaints about their accommodations. They reported small-sized rooms, worn decor, low water pressure and noisy in-room air-conditioning units. guest reviews ranked the hotel #56 of 235 San Francisco hotels with an average rating of 4 out of 5 from 1,076 reviews. guest reviews rated the hotel 4.3 out of 5 with an 87% recommendation rate from 428 reviews. guest reviews rated the hotel 8.1 out of 10 from 23 reviews.

The author called the hotel on August 30, 2013 to verify some information.


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W San Francisco

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Concierge
  • Valet Parking
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Golf Course
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Mini Bar
  • Cable / Satellite TV
  • Meeting Rooms
  • Hair Dryer
  • TV
  • CD Player
  • DVD Player
  • Laundry service
  • Nightclubs
  • Photocopier
  • Ticket Service
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Bathrobes
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Luggage Storage
  • Express Check-In/Check-Out
  • Shoe Shine
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 0:00
General Amenities Safe-deposit box (front desk) | Suitcase Storage | Porter / Bellhop | Child Care Services | Shoe Shine Service | Currency Exchange | Fitness Room | Laundry Service | Concierge | Dry Cleaning Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Number of Rooms 404
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Postal Code 94103
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Telephone (415) 777-5300
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00

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Published 09.01.2015
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