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Holiday Inn San Francisco Golden Gateway

This is a 3 star hotel in San Francisco
1500 Van Ness Avenue, San Francisco, CA, U.S.A.
Photo 1 - Holiday Inn San Francisco Golden Gateway
Close to transit, clean rooms, good staff, some concerns with parking fee
  • Free Wi-Fi
  • Numerous guests praised the hotel's proximity to the cable car line, restaurants and shopping
  • Several patrons enjoyed the level of customer service they received
  • The hotel's rooms were complimented for being clean and well equipped
  • Some guests were disappointed with the parking charge and breakfast prices
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Editor's Analysis

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Updated on Aug 13, 2013
Located along Highway 101 and about an 8-minute drive from San Francisco's city centre, the Holiday Inn San Francisco Golden Gateway is geared towards travellers who require a centrally located hotel with on-site dining and easy highway access.

This hotel has 499 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a mini-fridge, a coffeemaker, a desk, a hair dryer and an iron and ironing board. Rooms with a separate bedroom, a dining table, a bathrobe for each guest and a living area with a sofabed are also available. 

Hotel amenities include a heated outdoor pool, fitness facilities, a business centre, meeting/banquet facilities, a gift shop and laundry services. Parking is an additional $40 per day, pets are permitted for $75 per pet, per stay, and the hotel is wheelchair accessible.

On-site dining is offered at Cafe Marlette, which serves breakfast and dinner daily, and at Interlude Bar & Grille, which is open daily for dinner.

The Golden Gate Bridge is roughly a 10-minute drive northwest of the hotel, while Japan Center offers shopping about a 4-minute drive southwest. Union Square is an 11-minute trip eastward via public transit and San Francisco International Airport (SFO) can be found a 30-minute drive south by car. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, parking $40, pets permitted for $75/pet/stay , wheelchair accessible. (Call Date: Aug. 1, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, rooms and staff.

The hotel's location was a source of numerous compliments by reviewers, who found it to be close to restaurants, shopping, the cable car line, Union Square, The Filmore, a gas station, a pharmacy and Fisherman's Wharf. One lodger remarked, "The hotel is very close to the California Cable car line and many bus routes. The location is also very central in that you can access the many tourist points in San Francisco from about equal distance".

Many guests enjoyed their rooms at the hotel. They were described as clean, spacious, well equipped, quiet and nicely decorated, with comfortable beds and linens and great views of the bay and city. It should be noted, however, that some reviewers reported small-sized rooms.

Several patrons praised the hotel's staff, finding them to be courteous, helpful and efficient. One reviewer noted that staff members were adept at giving suggestions and directions for transportation and places to visit.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the costs.

Some guests were disappointed with the extra costs they incurred while staying at the hotel. The majority of these reviewers complained about the parking cost, which they found to be very expensive ($40 per day). Other complaints included an overpriced breakfast menu and high room rates. guest reviews ranked the hotel #99 of 235 San Francisco hotels with an average rating of 3.5 out of 5 from 767 reviews. guest reviews rated the hotel 4 out of 5 with an 89% recommendation rate from 386 reviews. guest reviews rated the hotel 7.8 out of 10 from 200 reviews.

The author called the hotel on August 1, 2013 to verify some information.

Guest Reviews

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139.23 USD - 0.00 USD Holiday Inn San Francisco Golden Gateway
Out of 214 hotels
Guest Rating Explained
Rating: 6.5 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #45 out of 214 hotels in San Francisco ranked by guests.
Guest Recommendations
"I'd say this is more a business traveler's hotel. Not very much room to set up laptap so wireless internet was handy. Food was very good and generous portions. Bed was okay but bedding was lacking; I could have used an extra blanket but the heater worked fine. Located at busy intersection so be prepared for sounds of the city all night long. Right by cable cars and bus stops. If your stay is a quick in and out trip, you'll probably be fine but I would not recommend for an extended trip."
Jennie from Riverside, CA US rated Holiday Inn San Francisco Golden Gateway 4 out of 10 on April 28, 2006
Jordan from Sausalito, CA US rated Holiday Inn San Francisco Golden Gateway 8 out of 10 on July 23, 2005
Rolf willi from Hanau, DE rated Holiday Inn San Francisco Golden Gateway 10 out of 10 on April 08, 2004


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Holiday Inn San Francisco Golden Gateway

  • Business Center
  • Room Service
  • High-speed Internet
  • Parking
  • Swimming pool
  • Concierge
  • Tour Desk
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Billiards
  • Hiking
  • Photocopier
  • Ticket Service
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Outdoor
  • Coffee Shop/Cafeteria
  • Executive Floor
  • Luggage Storage
  • Designated Smoking Area
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry

User Contributed Info

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AAA Three Diamond Hotel

Accessibility Options Handicapped Parking | Wheelchair Accessible
Category Accommodation and Food Services
Fax 415.441.8346
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Safe-deposit box (front desk) | Porter / Bellhop | Gift Shop / News Stand | Laundry Machines | Fitness Room | Laundry Service | Concierge | Dry Cleaning Service
General Property Info Cash Machine | 24 hr Service | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Neighbourhood Nob Hill
Number of Floors 26
Number of Rooms 499
Parking Indoor | Paid | Garage
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email
Place Status Open at this location
Postal Code 94109
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone 415-441-4000
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Toll-free (800)465-4329
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00
WiFi Free

24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
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