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Handlery Union Square Hotel

This is a 3 star hotel in San Francisco
351 Geary Street, San Francisco, CA, U.S.A.
Photo 1 - Handlery Union Square Hotel
Close to transit, great staff, some concerns with room size
  • Free Wi-Fi
  • Numerous guests appreciated the hotel's proximity to attractions and public transit
  • Many lodgers were pleased with the level of customer service they received
  • The hotel's rooms were described as clean and well equipped
  • Some guests reported small-sized rooms and street noise
  • The hotel's rates and parking were considered expensive by a few lodgers
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Editor's Analysis

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Updated on Oct 7, 2013
Located beside Union Square and about a 7-minute drive from San Francisco's city centre, the Handlery Union Square Hotel is geared towards business or vacation travellers who prefer a centrally located hotel with meeting/banquet space, an outdoor pool and on-site dining.

Each of the smoke-free hotel's air-conditioned guest rooms and suites is equipped with free Wi-Fi, cable TV, an in-room safe, a mini-fridge, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Suites with a wet bar, a separate bedroom, a microwave and a refrigerator are also available. 

The hotel is wheelchair accessible and pets are permitted for $25 per day, per pet, plus a $250 refundable deposit.

Hotel amenities include a heated outdoor pool, a sauna, a fitness centre, meeting/banquet space, a business centre, a beauty/barber shop, guest laundry and on-site dining at The Daily Grill, which serves breakfast, lunch and dinner daily. Parking is an additional $42 per day.

Westfield San Francisco Shopping Center and Powell St. BART Station are both about a 5-minute walk away, while Moscone Convention Center can be found roughly 7 minutes away by car. San Francisco International Airport (SFO) is a 20-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, parking $42/day, pets permitted for $25/day/pet + $250 refundable deposit, wheelchair accessible. (Call Date: October 2, 2013)

The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff and rooms. 

Many lodgers praised the hotel's location. They found it close to public transit, attractions, beaches, shopping, restaurants, museums, Golden Gate Bridge, Powell St. and Union Square.

The hotel's staff were the source of numerous compliments by reviewers, who characterized them as attentive, friendly and helpful. One patron remarked, "The Concierge staff are very well informed and will do their best to assist and help in every way possible. Make use of their knowledge. Thanks to them we were able to maximize our 2 days in the city using public transport".

Several guests enjoyed their their accommodations at the hotel. They described their rooms as clean, well maintained, well equipped and quiet, with comfortable beds and good Wi-Fi. It should be noted, however, that some travellers criticized their lodgings (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and value.

Although several guests enjoyed their clean and comfortable rooms, some reviewers were disappointed with their accommodations. The majority of these complaints were about the size of the rooms, which lodgers felt were very small. Other complaints included street noise in front-facing rooms and dated decor.

A few patrons complained about the hotel's value. These guests felt the room rates and parking fees were overpriced, and also felt a free breakfast should have been included. guest reviews ranked the hotel #57 of 235 San Francisco hotels with an average rating of 4 out of 5 from 1,929 reviews. guest reviews rated the hotel 4.1 out of 5 with a 90% recommendation rate from 1,723 reviews. guest reviews rated the hotel 8 out of 10 from 423 reviews.

The author called the hotel on October 2, 2013 to verify some information.

Guest Reviews

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174.27 USD - 0.00 USD Handlery Union Square Hotel
Out of 214 hotels
Guest Rating Explained
Rating: 6.9 / 10

No. of guest ratings: 2
No. of guest comments: 2
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #15 out of 214 hotels in San Francisco ranked by guests.
Guest Recommendations
"rooms were shabby rest of hotel decor ok good bar restaurant fair overall good position makes it a winner"
Carol from London, GB rated Handlery Union Square Hotel 8 out of 10 on August 02, 2004
"The staff was excellent, they bent over backwards for us. They were kind, polite, and had a sense of humor. I and my friends will diffenitly return to this hotel. We will also recommend it to all of our friends."
Sandi from Merced, CA US rated Handlery Union Square Hotel 10 out of 10 on November 11, 2003


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Handlery Union Square Hotel

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Concierge
  • Valet Parking
  • Tour Desk
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Golf Course
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Refrigerator
  • Cable / Satellite TV
  • Bath / Hot Tub
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Salon
  • En suite
  • Private Bathroom
  • Private Toilet
  • Outdoor heated pool
  • Luggage Storage
  • Designated Smoking Area
  • Vending Machines
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Fax 415.781.0216
Friday Closing Time 24:00
Friday Opening Time 0:00
General Amenities Safe-deposit box (front desk) | Child Care Services | Breakfast Available | Tours / Ticket Assistance | Translation Services | Gift Shop / News Stand | Shoe Shine Service | Hair Salon | Fitness Room | Laundry Service | Concierge | Dry Cleaning Service
General Property Info Cash Machine | Elevator/Lift | Security Guard | 24 hr Service | Smoke-free property | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Number of Rooms 284
Parking Valet
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 94102
Public Access Open to the General Public
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Telephone (415) 781-7800
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Toll-free (866) 215-6641
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00

24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
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Published 09.01.2015
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