OverviewThis hotel is located within a 1-minute walk of a trolley stop and within a 5-minute walk of Chinatown and Union Square. This property is well located for guests looking to explore the area by transit and on foot.
This hotel is 100% smoke free and all rooms include free Wi-Fi, a TV with pay-per-view movies and Nintendo games, a desk, bathrobes, a safe, an MP3 player, an iron and ironing board, a hair dryer, a mini-bar and individual climate control. This hotel does not offer accessible rooms.
Self-parking is available on site for $32 per night, while valet parking is available for $42 per night. Pets are not permitted.
A continental breakfast is available daily from 6:30 am to 10 am for an additional fee ($8.95 to $14.95 per person). Free wine is served in the lobby in the evenings.
Other on-site amenities include a fitness centre, concierge service, same-day dry cleaning and free newspapers.
Ghirardelli Square, which offers boutique shopping and restaurants at Fisherman's Wharf, is 10 minutes away by car or a 20-minute trip by trolley. Pier 39, Aquarium of the Bay and the ferries to Alcatraz Island are also about a 10-minute drive away, while the Walt Disney Family Museum is 12 minutes away by car.
Golden Gate Park is 20 to 25 minutes away by car, while the San Francisco International Airport (SFO) is about 25 to 40 minutes away by car, depending on traffic. (All walking, public transit and driving time estimates: Google Maps)
Many guests described overall enjoyable experiences at this hotel, among the reviews used for this analysis.
Many guests described their rooms as clean and generally comfortable, while a couple of reviewers found the rooms quiet and the beds comfortable. Several guests thought that the hotel in general was well appointed and had a charming atmosphere. However, there were a few room-related complaints (see below for more details).
The staff were frequently complimented for their friendly, helpful and knowledgeable service. A few guests said that the front desk agents helped to arrange city tours and transportation.
Many reviewers found the location convenient for accessing transit, Chinatown and Union Square on foot. A couple of guests found restaurants nearby and within walking distance.
Many guests thought that the room rates were reasonable and that the hotel offered good value for the money.
Several reviewers said that they enjoyed the evening wine reception.
Among the reviews sourced for this editorial, there were a few concerns found for this hotel.
A couple of guests found the room and bathroom too small. A couple of reviewers thought that the interiors were somewhat dated, while a couple of other guests noticed an unpleasant musty smell in the rooms.
A couple of guests complained that the Wi-Fi service was unreliable.
gave this hotel an average score of 3.9 out of 5, with 84% of 1,542 guests recommending the property.
TripAdvisor.ca ranked this hotel #100 out of 235 hotels in San Francisco, with an average score of 3.5 out of 5, from 701 reviews.