OverviewLocated about an 8-minute walk from San Francisco Bay and a 7-minute drive from downtown on Highway 101, the Comfort Inn by the Bay is suitable for travellers who require a well-priced hotel with a free breakfast and easy highway access near the waterfront.
Each of the hotel's air-conditioned guest rooms and suites comes equipped with free Wi-Fi, cable TV, a coffeemaker, an in-room safe, an iron and ironing board and a hair dryer. Some rooms come with a mini-fridge, desk, a separate bedroom and a living room with a sofabed. The hotel is wheelchair accessible.
The hotel also offers free coffee in the lobby, a business centre, vending machines and a free continental breakfast. Parking is an additional $26 per night and pets are not permitted.
The Golden Gate Bridge is roughly an 8-minute drive from the hotel, while Ghirardelli Square offers shopping 4 minutes away by car. Lombard Street is just around the corner, and San Francisco International Airport (SFO) is about a 22-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, parking $26/night, pets not permitted, wheelchair accessible. (Call Date: September 17, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location, value and rooms.
The hotel's staff were praised by many lodgers, who characterized them as friendly, informative and helpful with directions and public transit information. One patron remarked, "The Comfort Inn hotel staff were always available and extremely knowledgeable about directing us to various area sites and attractions".
Numerous guests enjoyed the hotel's location. They found it close to Fisherman's Wharf, public transit, shopping, Aquatic Park, Lombard Street and downtown San Francisco.
Several reviewers were pleased with the hotel's value. They described the rates as reasonable, affordable and excellent, and mentioned the free breakfast as contributing to the hotel's value.
The hotel's accommodations were complimented by several patrons. They described their rooms as clean, quiet, spacious and well maintained, with great views of the San Francisco Bay and comfortable beds.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about noise transfer and the parking.
A few guests complained of noise disturbances during their stay. They reported traffic noise in street-facing rooms, as well as noisy in-room air conditioning and noise from guests in adjacent rooms.
The hotel's parking was criticized by a few lodgers. They described it as cramped with small spaces (when parking larger vehicles), and some guests also found the parking fee to be too expensive.
Expedia.ca guest reviews rated the hotel 4 out of 5 with an 88% recommendation rate from 1,094 reviews.
TripAdvisor.com guest reviews ranked the hotel #120 of 235 San Francisco hotels with an average rating of 3.5 out of 5 from 569 reviews.
Booking.com guest reviews rated the hotel 7.4 out of 10 from 97 reviews
The author called the hotel on September 17, 2013 to verify some information.
