Located about a 7-minute drive from SeaWorld San Diego, just off Interstate 8, the Quality Inn SeaWorld Zoo Area is geared towards travellers who require a hotel with easy highway access and a free breakfast.
This hotel has 144 air-conditioned guest rooms and suites, each offering one or two queen beds, free Wi-Fi, cable TV, a coffeemaker, a desk and a hair dryer. Some rooms also offer a mini-fridge and a microwave, and the hotel is wheelchair accessible. Smoking and non-smoking rooms are both available.
The hotel also offers a fitness centre, a business centre, free coffee in the lobby, free newspapers, guest laundry, a free continental breakfast and free parking. Pets are not permitted.
Bunz restaurant is located about a 1-minute walk from the hotel, as is public transit access. The University of San Diego is roughly a 5-minute drive northwest. Ocean Beach can be found 10 minutes west by car and San Diego International Airport (SAN) is about an 11-minute drive southwestward. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: August 3, 2013)
Guest reviews consulted for this analysis had positive responses to the hotel's location, staff and breakfast.
The hotel's location was a source of praise for many guests, who found it to be close to SeaWorld, the airport, restaurants, shopping, Old Town and Gaslamp Quarter. One lodger noted that it is easy to travel from this hotel to much of San Diego, with plenty of sites to see nearby, including beaches.
Several reviewers were pleased with the level of customer service they received, characterizing the staff as helpful, friendly and efficient. One guest remarked, "The one thing that always keeps me coming back to this particular location is hands down - the staff. They are knowledgeable and maintain competitive prices with nearby hotels. Special requests are always followed through to the best of their ability, with enthusiasm!".
The hotel's breakfast was a source of several compliments by lodgers, who described it as well stocked, plentiful and great. One reviewer stated, "The Breakfast was more than most. NOT a typical continental breakfast. They had: hard boiled eggs, scrambled eggs, sausage patties, juices, good coffee w/choice of muffins, toast, Belgian waffles, fresh fruit, oatmeal & cold cereal".
Guest critiques sourced for this article had negative responses toward the hotel's accommodations.
While some reviewers described their rooms as clean and comfortable, several lodgers were disappointed with their accommodations. They reported small-sized rooms, poor TV and Wi-Fi reception, inefficient in-room air-conditioning units, a lack of hot water and some cleaning issues.
Expedia.ca guest reviews rated the hotel 2.7 out of 5 with a 74% recommendation rate from 180 reviews.
TripAdvisor.com guest reviews ranked the hotel #229 of 269 San Diego hotels, with an average rating of 2.5 out of 5 from 70 reviews.
Booking.com guest reviews rated the hotel 6.2 out of 10 from 42 reviews.
The author called the hotel on August 3, 2013 to verify some information.