Overlooking San Diego Bay and about a 6-minute drive from San Diego's city centre, the Manchester Grand Hyatt San Diego is suitable for business and leisure travellers who prefer a centrally located hotel with on-site dining, an on-site spa and an outdoor pool.
This hotel has 1,625 air-conditioned guest rooms and suites, each offering cable TV, a desk, a coffeemaker, an iron and ironing board and a hair dryer. Rooms with a kitchenette, a wet bar, bathrobes for each guest, an iPod docking station, a separate bedroom and/or a conference table are also available, as are wheelchair-accessible rooms and hypo-allergenic rooms. Wi-Fi is free in the lobby and available in rooms for $12.95 per 24 hours.
Hotel amenities include an outdoor pool, a hot tub, a spa and wellness centre, a rooftop bar, a fitness centre, a tennis court, meeting/banquet space, a business centre, a coffee shop, a beauty/barber shop, a gift shop and laundry services.
Self-parking is an additional $26 per night and valet parking is $36 per night. Dining is provided at the hotel's four on-site restaurants and pets are permitted for $30 per pet, per night. Room service is available.
Seaport Village offers shopping adjacent to the hotel, while the San Diego Convention Center can be found 12 minutes southeast on foot. The San Diego Zoo is roughly a 9-minute drive northeast and San Diego International Airport (SAN) is an 8-minute drive northwestward. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $12.95, self-parking $26/night, pets permitted for $30/pet/night, wheelchair accessible. (Call Date: August 1, 2013)
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, location and staff.
Numerous guests were pleased with their accommodations at the hotel. They described their rooms as clean, quiet, spacious and well equipped, with comfortable beds, and great views of the harbour, mountains and Coronado Island.
The hotel's location was praised by many reviewers. They found it to be close to Seaport Village, San Diego Convention Center, restaurants, shopping, attractions, museums, downtown, the airport, Gaslamp Quarter and a trolley stop.
Several lodgers enjoyed the customer service they received at the hotel, characterizing the staff as dedicated, helpful, friendly and professional.
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the costs.
Some guests had complaints about the costs they incurred during their stay. They were disappointed with the parking and Wi-Fi fees, and also felt the room rates were expensive. As well, although several reviewers described the food as excellent and superb, they also felt the restaurants' prices were elevated.
Expedia.ca guest reviews rated the hotel 4.4 out of 5 with a 92% recommendation rate from 2,539 reviews.
TripAdvisor.com guest reviews ranked the hotel #59 of 269 Charlotte hotels with an average rating of 4 out of 5 from 1,914 reviews.
Booking.com guest reviews rated the hotel 9 out of 10 from 260 reviews.
The author called the hotel on August 1, 2013 to verify some information.