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Hilton San Diego Mission Valley

This is a 3 star hotel in San Diego
901 Camino Del Rio South, San Diego, CA, U.S.A.
Photo 1 - Hilton San Diego Mission Valley
Great staff, close to attractions/highway, Wi-Fi & parking extra, clean rooms
Pros 
  • Numerous guests were pleased with the level of customer service they received
  • Many lodgers enjoyed their clean and comfortable rooms
  • The hotel's proximity to attractions and highway access was praised by several reviewers
Cons 
  • Some guests were disappointed with the added fees for parking, Wi-Fi and breakfast
  • A few guests reported dated decor and noise transfer
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Editor's Analysis

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Updated on Oct 15, 2013
Overview
Located just off Interstate 8 and about a 10-minute drive from San Diego's city centre, the Hilton San Diego Mission Valley is geared towards business or vacation travellers who prefer a hotel with meeting/banquet space, an outdoor pool and easy highway access.

Each of this non-smoking hotel's air-conditioned guest rooms and suites comes equipped with cable TV, a coffeemaker, a free weekday newspaper, a desk, an iron and ironing board and a hair dryer. In-room Wi-Fi is an additional $9.95 per day. Rooms with a mini-fridge and a bathrobe for each guest are also available, and the hotel is wheelchair accessible. 

The hotel also offers a heated outdoor pool, an indoor pool, a fitness centre, 18,000 square feet of meeting/banquet space, a business centre, a gift shop, guest laundry and on-site dining at STISH Restaurant, which serves breakfast, lunch and dinner daily. Self-parking is $18 per day, and pets are permitted for $50 per pet, per stay.

SeaWorld San Diego is roughly a 10-minute drive from the hotel, while the San Diego Convention Center can be found 15 minutes away by car. Fashion Valley Mall is about a 7-minute drive away and San Diego International Airport (SAN) is a 13-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Wi-Fi $9.95/day, self-parking $18/day, pets $50/pet/stay, wheelchair accessible. (Call Date: October 11, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms and location.

The hotel's staff were the source of many compliments by reviewers, who characterized them as friendly, accommodating and helpful with suggestions and directions.

Numerous lodgers praised their accommodations at the hotel. They described their rooms as spacious, clean, quiet and well furnished, with comfortable beds and pillows and nice ocean views.

Several travellers enjoyed the hotel's location. They described it as easy to find and central, as was well as close to highway access, restaurants, shopping, downtown San Diego, Fashion Valley Mall, the Gas Lamp District, SeaWorld, the San Diego Zoo and the cinema.

The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the added costs and the rooms.

Some lodgers were disappointed with the added costs they incurred during their stay. They found the parking, Wi-Fi and breakfast fees to be expensive, and felt they should have been included in the room rates.

Although the majority of reviewers were pleased with their clean and comfortable rooms, a few patrons complained about their accommodations. They reported worn carpets, dated decor, slow Wi-Fi signals and noise transfer from the highway and guests in adjacent rooms. 
Expedia.ca guest reviews rated the hotel 3.9 out of 5 with an 85% recommendation rate from 1,322 reviews.

TripAdvisor.com guest reviews ranked the hotel #161 of 269 San Diego hotels with an average rating of 3.5 out of 5 from 93 reviews.

Booking.com guest reviews rated the hotel 7.2 out of 10 from 18 reviews.

The author called the hotel on October 11, 2013 to verify some information.

Guest Reviews

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147.05 USD - 0.00 USD Hilton San Diego Mission Valley
Rating:
6.7
Fair
Ranking:
#44
Out of 237 hotels
Guest Rating Explained
Rating: 6.7 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #44 out of 237 hotels in San Diego ranked by guests.
Guest Recommendations
Verified Guest from Pollock Pines, CA US rated Hilton San Diego Mission Valley 10 out of 10 on January 17, 2011
Verified Guest from Temecula, CA US rated Hilton San Diego Mission Valley 8 out of 10 on February 21, 2004
"We had a fire alarm go off, and we left the room, as it was necessary. When we got to the front of the hotel after going down the 6 flights of stairs, we went to the lobby. No one there seemed to care that the alarm was still going off. There was music coming from the ball rooms,parties were still going and people leaving as if nothing was happening..there we were in our Pajama's and coats.!!Looking very out of place... We were not alone, other people had come down the stairwell also. After we made ourselves known to the "front desk' they then announced over the speaker system, that it was a false alarm... That bothered me. They were not the least bit concerned about the guests who were staying there. They were too busy doing other things to be bothered to let us know that it was a false alarm...."
Susan from Rancho Murieta, CA US rated Hilton San Diego Mission Valley 7 out of 10 on December 15, 2003

Amenities

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Hilton San Diego Mission Valley

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Valet Parking
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Convention Center
  • Golf Course
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Casino
  • Shops
  • Photocopier
  • Ballroom
  • Exhibit Space
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Designated Smoking Area
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Fax 619-543-9358
Friday Closing Time 24:00
Friday Opening Time 0:00
General Amenities Gift Shop / News Stand | Laundry Machines | Fitness Room | Laundry Service
General Property Info Elevator/Lift | Smoke-free property
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 92108
Public Access Open to the General Public
Room Amenities Blackout drapes/curtains | Air Conditioning | Iron/Ironing Board | Complimentary Newspaper | Telephone | Voicemail
Room Details Non-smoking rooms
Room Entertainment Clock Radio | Cable Television | Premium TV Channels | High Definition TV
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Telephone (619) 543-9000
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00

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Published 09.01.2015
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