"the first room I was issued was room 110 Had no sheets or blankets or bead spread on bed, so phoned office and complained and was asked to return to the front desk so luggued al mu luggage back to the office in the rain to be issued room 229 I toated all my luggage to room 229 only to find that the key would not open the door so rather than lug everything back to the office I phoned information on my cell phone which cost me a dollar to get phone # of office and complained so they sent me a new key to a new room # 215 it took well over an hour to get checked in and I was the only customer at this point and time trying to get a room..."
"I paid for a king suite and was given a double bed, when I called the reception desk upon arriving in room to let them know that and that the safe was locked they addressed the safe being locked promptly but ignored the fact that my bed was a double and I paid for a King suite..."
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