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The Westin Bonaventure Hotel & Suites

This is a 4 star hotel in Los Angeles
404 S Figueroa St, Los Angeles, CA, U.S.A.
Photo 1 - The Westin Bonaventure Hotel & Suites
Downtown locale, clean rooms, great staff, some concerns with Wi-Fi & parking fees
  • Numerous guests praised the hotel's downtown location and proximity to the Staples Center
  • Many reviewers enjoyed their clean rooms and comfortable beds
  • The hotel's staff were complimented for their friendly and accommodating service
  • Some guests found the Wi-Fi and parking fees to be expensive
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Editor's Analysis

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Updated on Sep 12, 2013
Located about a 1-minute drive from the nearest Highway 110 on-ramp in downtown Los Angeles, The Westin Bonaventure Hotel & Suites is suitable for business or vacation travellers who prefer a pet-friendly and centrally located hotel with on-site dining, meeting/banquet space and easy highway access.

Each of this hotel's air-conditioned guest rooms and suites offers cable TV, a coffeemaker, a mini-fridge, a laptop safe, an iron and ironing board, a desk and a hair dryer. Rooms with a separate bedroom, a living room with a sofabed and a wet bar are also available, as are wheelchair-accessible rooms. In-room Wi-Fi is an additional $12.95 per day.

Hotel amenities include an outdoor pool, a sauna, fitness facilities, meeting/banquet space, a bar, a coffee shop, a business centre, a hair salon, gift shops, in-room spa services and laundry services. Parking is $40 per day and dogs up to 40 lbs are permitted free of charge.

On-site dining is offered at L.A. Prime Steak House (serving dinner daily) and Lakeview Bistro, which serves breakfast and lunch daily. 

Los Angeles Convention Center is about a 5-minute drive away, while Los Angeles Mall can be found 15 minutes away via public transit. The Staples Center is a 20-minute walk or 5-minute drive from the hotel and Los Angeles International Airport (LAX) is roughly 20 minutes away by car. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Wi-Fi $12.95/day, parking $40/day, dogs up to 40 lbs permitted free, wheelchair accessible. (Call Date: September 5, 2013)

The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, rooms and staff.

The hotel's location was praised by numerous guests. They described it as downtown, and close to highway access, the Staples Center, public transit, Dodgers Stadium, the financial district, shopping, Universal Studios and the beach.

Many lodgers enjoyed their accommodations at the hotel. They described their rooms as clean, spacious and well equipped, with great city views and comfortable beds and linens. A few guests found their rooms to be too small, however.

Several reviewers were pleased with the level of customer service they received, characterizing the staff as friendly, accommodating and professional. One patron remarked, "Staff was VERY helpful - this place is HUGE and every time we turned around, someone was there to help us out and let us know where we were going. Smiles all the way around".

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the added costs.

Some guests were disappointed with the extra costs they incurred while staying at the hotel. They found the parking and Wi-Fi fees to be expensive, and also complained the restaurants were overpriced. guest reviews ranked the hotel #67 of 307 Los Angeles hotels with an average rating of 3.5 out of 5 from 1,336 reviews. guest reviews rated the hotel 4.2 out of 5 with a 91% recommendation rate from 330 reviews. guest reviews rated the hotel 8.4 out of 10 from 28 reviews.

The author called the hotel on September 5, 2013 to verify some information.

Guest Reviews

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189.02 USD - 0.00 USD The Westin Bonaventure Hotel & Suites
Very Good
Out of 287 hotels
Guest Rating Explained
Rating: 8.1 / 10

No. of guest ratings: 4
No. of guest comments: 4
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #1 out of 287 hotels in Los Angeles ranked by guests.
Guest Recommendations
Verified Guest from Encino, CA US rated The Westin Bonaventure Hotel & Suites 10 out of 10 on August 21, 2010
Richard from Geenup, KY US rated The Westin Bonaventure Hotel & Suites 8 out of 10 on November 18, 2005
"Besides being very good value for the money through, we enjoyed our stay enormously. The tower suite was very comfortable, and L.A. Prime is an excellent restaurant. We've lived in L.A. and I remember when the Bonaventure was new in the 70's. The lobby is now attractively retro, but the rooms have been moved into the 21st century."
Carole from San Jose, CA US rated The Westin Bonaventure Hotel & Suites 10 out of 10 on August 30, 2004
Johnny from Long Beach, CA US rated The Westin Bonaventure Hotel & Suites 9 out of 10 on January 01, 2004


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The Westin Bonaventure Hotel & Suites

  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Valet Parking
  • Conference Room(s)
  • Multilingual Staff
  • Refrigerator
  • Cable / Satellite TV
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Salon
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Outdoor
  • Coffee Shop/Cafeteria

User Contributed Info

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In the heart of Los Angeles’ downtown financial district, the landmark Westin Bonaventure Hotel & Suites, Los Angeles is ideally located. Guests have easy access to cultural and business centers, as well as nearby beaches, the Los Angeles Convention Center and the Staples Center.

All of your needs can be met in our central atrium, which houses 42 restaurants and shops. Take time for your mind and body in our state-of-the-art WestinWORKOUT® Gym, and then relax at our revolving cocktail lounge with panoramic views, BonaVista. We are Los Angeles’ largest convention hotel, with 110,000 square feet of meeting space and a full-service business center.

Each of our recently renovated guest rooms was designed to soothe you with floor-to-ceiling views of Los Angeles, as well as our signature Heavenly Bed® and Heavenly Bath®. Our new Tower Suite was created with the executive traveler in mind, complete with a separate living room and wet bar.

Category Accommodation and Food Services
Fax (213) 612-4800
Friday Closing Time 24:00
Friday Opening Time 0:00
General Amenities Porter / Bellhop | Suitcase Storage | Child Care Services | Breakfast Available | Gift Shop / News Stand | Shoe Shine Service | Currency Exchange | Wedding Services | Fitness Room | Laundry Service | Concierge | Dry Cleaning Service
General Property Info Cash Machine | Elevator/Lift | 24 hr Service | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Neighbourhood Central LA
Number of Rooms 1354
Number of Suites 145
Parking Valet
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email
Place Status Open at this location
Postal Code 90071
Public Access Open to the General Public
Room Amenities Air Conditioning | Iron/Ironing Board | Complimentary Newspaper | Telephone | In Room Safe | Voicemail
Room Details Non-smoking rooms
Room Entertainment Clock Radio
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Telephone (213) 624-1000
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00
WiFi Paid

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Published 09.01.2015
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