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The LA Hotel Downtown

This is a 4 star hotel in Los Angeles
333 South Figueroa Street, Los Angeles, CA, U.S.A.
Photo 1 - The LA Hotel Downtown
Newly renovated property near Walt Disney Concert Hall, on-site restaurant and pool
Pros 
  • Free breakfast with select room types
  • Many guests described their rooms as clean and quiet
  • Many reviewers found their rooms to be well appointed with modern furnishings
  • Several guests found the location convenient for accessing downtown attractions and business offices
Cons 
  • Many guests complained about the additional fees for Wi-Fi ($9.95 per 24 hours) and for parking ($35 per night)
  • A few reviewers thought that the prices at the on-site restaurant were expensive
  • A couple of guests thought that the room rates were expensive
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Editor's Analysis

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Updated on May 12, 2013
Overview
This Hyatt Regency hotel, formerly a Marriott property, is situated in New Downtown Los Angeles and is less than a 1-minute drive from the Harbor Freeway (Highway 110). This property is well suited for guests who are looking for convenient access to attractions such as the Walt Disney Concert Hall and the Staples Centre.

This property is 100% smoke free and all 469 rooms include floor-to-ceiling windows, a 40" flat screen TV with pay-per-view movies, two phones with voicemail, a work desk, an iron and ironing board, a hair dryer, a coffeemaker, a safe and individual climate control. Mini-fridges and cribs are available on request. Rooms are furnished with one king bed or two double beds.

Regency club rooms also include bathrobes, a mini-fridge, free breakfast service and free evening hors d'oeuvres. These rooms are also furnished with either one king bed or two double beds.

Suites provide more spacious accommodations with a separate sitting area, video concierge, bathrobes, a walk-in shower and club service (free breakfast and evening hors d'oeuvres). Suites are furnished with king beds and select suites are configured over two levels.

Wi-Fi and wired Internet are available in all rooms for an extra charge of $9.95 per 24 hours. Valet parking is available on site for an additional fee of $35 per night. Pets are not permitted. Accessible rooms are available.

There are two restaurants and one bar on site and both room service and pool-side dining are available. The Back Porch serves breakfast and lunch daily from 6:30 am to 5 pm, while 333 serves dinner only. The Lobby Bar and Lounge is open from 6 am to midnight, Sunday through Thursday and from 6 am to 2 am on Friday and Saturday. 

Other on-site amenities include an outdoor heated pool, a 24-hour fitness centre, a 24-hour business centre (featuring both Mac and Microsoft computers), eight meeting rooms, catering service, a gift shop, concierge service, a car rental kiosk desk, mail and courier services, and 24-hour security staff. 

The Walt Disney Concert Hall and the Museum of Contemporary Art are both within a 10-minute walk of this hotel. The Dorothy Chandler Pavilion, LA Music Centre and LA Opera are all about 11 minutes away on foot. There are also several office buildings and shopping venues within a 15-minute walk. 

The Nokia Theatre (LA Live!), the Grammy Museum and the Staples Centre, an arena and concert venue, are all about a 5-minute drive away. The Los Angeles Convention Center is about 6 minutes away by car. The Fashion District, near South San Pedro Street, is an 8-minute drive away, while shopping on Rodeo Drive in Beverly Hills is about 20 minutes away by car. The Dolby Theatre (home of the Academy Awards) and the Hard Rock Cafe on Hollywood Boulevard are both about a 15-minute drive away.

The Los Angeles International Airport (LAX) is 25 minutes away by car. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on May 10, 2013: Valet parking is available on site for an additional fee of $35 per night. Pets are not permitted. Wi-Fi and wired Internet is available for an extra charge of $9.95 per 24 hours. This hotel completed a renovation in May 2013.
The Good
Many guests seemed most impressed with the quality of the newly renovated rooms, among the reviews used for this analysis. Many guests described their rooms as clean and quiet, while many other reviewers thought that their rooms were well appointed with modern furnishings. Several guests specifically mentioned that their bathrooms were well appointed, while some other reviewers found their beds comfortable.

Several reviewers found the location convenient for accessing downtown attractions and business offices on foot, by taxi or via public transit.

A couple of guests enjoyed the food served at the on-site restaurants and from room service.

Several guests found the staff to be friendly and professional, with one reviewer saying that the staff went the extra mile. However, some other reviewers were not happy with the customer service they received (see below for more details).

The Bad
Most guest concerns focused on prices and additional fees at this hotel, among the reviews sourced for this editorial. Several guests complained about the valet parking fees ($35 per night), while a few guests thought that the additional fees for Wi-Fi ($9.95 per 24 hours) were unnecessary. A few guests thought that the prices at the on-site restaurant were high, while a couple of other reviewers thought that the room rates were expensive.

A few guests thought that the front desk agents they encountered were unfriendly and unhelpful, although there were also several guests who praised the staff and customer service, as noted above.
Expedia.com gave this hotel an average score of 4.1 out of 5, with 90% of 204 guests recommending the property.

TripAdvisor.com ranked this hotel #129 out of 300 hotels in Los Angeles, with an average score of 3.5 out of 5, from 342 reviews.

The author called the hotel on May 10, 2013 to verify some information.

Guest Reviews

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153.72 USD - 0.00 USD The LA Hotel Downtown
Rating:
6.8
Fair
Ranking:
#24
Out of 288 hotels
Guest Rating Explained
Rating: 6.8 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #24 out of 288 hotels in Los Angeles ranked by guests.
Guest Recommendations
Bonnie from Omaha, NE US rated The LA Hotel Downtown 10 out of 10 on August 27, 2004
"The toilet was leaking around the base, and a food tray was in the hall for 2 hours!"
Cathleen from Huntington Beach, CA US rated The LA Hotel Downtown 8 out of 10 on August 22, 2004
Verified Guest from Warszawa, PL rated The LA Hotel Downtown 8 out of 10 on November 01, 2003

Amenities

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The LA Hotel Downtown

  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Disabled Access
  • Concierge
  • Valet Parking
  • Tour Desk
  • Elevator / Lift
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • ATM / Cash Machine
  • Wake-up Service
  • Meeting Rooms
  • Laundry service
  • Shops
  • Ballroom
  • Exhibit Space
  • Disabled Accessible Rooms
  • Internet Connection (wireless)
  • Pool Outdoor
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Express Check-In/Check-Out

User Contributed Info

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The Marriott Los Angeles Downtown Hotel is near LA Live, home of the Staples Center and NOKIA Theatre. Our Downtown Los Angeles area hotel is walking distance to restaurants and lounges, shopping, sports and transportation options. Marriott's luxurious bedding and a world-class fitness center await you at our Southern California Hotel. This convention hotel's elegant ballrooms are perfect for your meetings, social events and Los Angeles weddings. Business travelers will enjoy our Los Angeles hotels convenient location to the Los Angeles Convention Center, and legal, financial, and consulting offices such as Lewis, Brisbois, Bisgaard & Smith LLP, Latham & Watkins LLP, Bank of America, Wells Fargo, Ernst & Young, and KPMG. Leisure Travelers will welcome the outdoor pool at this downtown hotel near Hollywood, Universal Studios and beaches. Our Los Angeles hotel near LA Live, the Civic Center, business district and financial district is the smart traveler's choice.

Category Accommodation and Food Services
Fax (213) 613-0291
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Safe-deposit box (front desk) | Suitcase Storage | Tours / Ticket Assistance | Translation Services | Gift Shop / News Stand | Currency Exchange | Fitness Room | Laundry Service | Dry Cleaning Service | Concierge
General Property Info 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Neighbourhood Central LA
Number of Floors 13
Number of Rooms 400
Number of Suites 69
Parking Paid | Valet
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 90071
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (866) 215-6641
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00


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Published 01.28.2014
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