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Holiday Inn Los Angeles International Airport

This is a 3 star hotel in Los Angeles
9901 La Cienega Boulevard, Los Angeles, CA, U.S.A.
Photo 1 - Holiday Inn Los Angeles International Airport
6-min. drive from airport, free airport shuttle, clean/quiet rooms, parking extra
Pros 
  • Free Wi-Fi and free airport shuttle
  • Numerous guests were pleased with the level of customer service they received
  • The hotel was praised for its proximity to the airport, beaches and highway access
  • Several lodgers enjoyed their clean and quiet rooms
Cons 
  • A few guests reported slow Wi-Fi and no in-room fridges
  • A few reviewers felt a free breakfast and parking should have been included in the room rates
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Editor's Analysis

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Updated on Nov 3, 2013
Overview
Located about a 6-minute drive from Los Angeles International Airport (LAX) and a 2-minute drive from the nearest Interstate 405 on-ramp, the Holiday Inn Los Angeles International Airport is suitable for car or air travellers who require a hotel with a free airport shuttle, on-site dining and easy highway access.

Each of this smoke-free hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a coffeemaker, a stereo, a desk, an iron and ironing board and a hair dryer. Wheelchair-accessible rooms are available upon request and pets are not permitted.

Hotel amenities include an outdoor pool, a fitness centre, a gift shop, a bar, a business centre and on-site dining at Landings Grill, which serves breakfast, lunch and dinner daily. A free 24-hour round-trip airport shuttle is also available, and departs the hotel every 15 minutes. Parking is an additional $15 per day. 

Venice Beach Boardwalk is about a 17-minute drive away, while Ladera Shopping Center and The Forum are both an 8-minute drive from the hotel. Los Angeles' city centre can be found roughly 25 minutes away by car. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: October 25, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location and rooms.

The hotel's staff were the source of numerous compliments by reviewers, who characterized them as friendly, accommodating and helpful with tour suggestions and directions. One guest remarked, "The staff were friendly and very helpful. My favourite was Joe, the concierge. He was very friendly, interested to hear where I was from (excited to talk about cricket when he heard I was Australian!) And he even did some magic tricks. A great experience".

Many lodgers were pleased with the hotel's location. They described it as central, and close to the airport, highway access, restaurants, a gas station, Venice Beach, Long Beach and Manhattan Beach. A few patrons recommended the hotel for those with a vehicle, however, due to a lack of restaurants within walking distance of the hotel.

Several guests enjoyed their accommodations at the hotel. They described their lodgings as clean, modern, well equipped, spacious, quiet and well maintained, with comfortable beds. A few travellers complained about their rooms, however (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel's rooms and value.

Although the majority of reviewers were pleased with their clean, quiet and spacious rooms, a few lodgers criticized their lodgings. They reported no in-room fridges, slow Wi-Fi, worn carpets, dated decor and poor water pressure.

A few reviewers were disappointed with the hotel's value. They felt the rates were overpriced, and felt the parking fee and a free breakfast should have been included in the room rates.
TripAdvisor.com guest reviews ranked the hotel #141 of 309 Los Angeles hotels with an average rating of 3.5 out of 5 from 541 reviews.

Expedia.ca guest reviews rated the hotel 3.5 out of 5 with a 75% recommendation rate from 348 reviews.

Booking.com guest reviews rated the hotel 7.4 out of 10 from 74 reviews.

The author called the hotel on October 25, 2013 to verify some information.

Guest Reviews

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124.53 USD - 0.00 USD Holiday Inn Los Angeles International Airport
Rating:
7.2
Good
Ranking:
#11
Out of 287 hotels
Guest Rating Explained
Rating: 7.2 / 10

No. of guest ratings: 6
No. of guest comments: 6
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #11 out of 287 hotels in Los Angeles ranked by guests.
Guest Recommendations
Erin from Las Vegas, NV US rated Holiday Inn Los Angeles International Airport 10 out of 10 on November 06, 2009
Verified Guest from Livingston, GB rated Holiday Inn Los Angeles International Airport 8 out of 10 on May 27, 2006
Richard from Las Vegas, NV US rated Holiday Inn Los Angeles International Airport 10 out of 10 on June 20, 2004
"I can say that they went an extra mile because check- out time is great @ 12:00 but I ask if was able to check- out later than 12:00 and they agree......"
Ozgur from San Diego, CA US rated Holiday Inn Los Angeles International Airport 9 out of 10 on May 30, 2004
"The only thing I think could be inproved is the situation with the parking. They need a better system for validating parking for the guest, and the fact that one have to pay x-tra for it, so a better system should be developed for it."
Esther from Wakefield, NY US rated Holiday Inn Los Angeles International Airport 8 out of 10 on May 17, 2004
James from Roswell, GA US rated Holiday Inn Los Angeles International Airport 7 out of 10 on January 25, 2004

Amenities

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Holiday Inn Los Angeles International Airport

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Airport shuttle
  • Concierge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Photocopier
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Coffee Shop/Cafeteria
  • Executive Floor
  • Souvenirs/Gift Shop
  • Express Check-In/Check-Out

User Contributed Info

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Choose the Holiday Inn® Los Angeles International Airport hotel to experience the effortless elegance of updated decor and the convenience of a central location, all at an affordable price. Since we're within 30 minutes of most major Los Angeles attractions and one mile from LAX, our hotel's guests squeeze the most into their stay.

Our hotel is convenient to the 105 and 405 freeways in the hub of the aerospace defense industry and next door to such giants as Neutrogena and DaVita, but we're more than a great location. Our professional amenities make us the most business-friendly of all hotels near LAX. The 24-hour, complimentary LAX shuttle runs every 15 minutes, and the self-service Business Center, 4,066 sq ft of meeting space and free Wi-Fi access throughout the hotel help you stay productive when you aren't relaxing in the outdoor heated pool or enjoying a cocktail at Landings Lounge.

You'll have plenty of entertainment options nearby. Walk a block to the Ocean Express trolley to ride to Manhattan Beach, take a quick drive to LA, Hollywood or Disneyland® or see our concierge desk to discover what sets us apart from other hotels near Los Angeles Airport (LAX).

Our hotel's sales team is always offering new LAX hotel deals and holiday packages. Call to ask about our specials or book online with our lowest Internet price guarantee. You'll be relaxing in the heart of LA in no time.

Accessibility Options Handicapped Parking
Category Accommodation and Food Services
Fax 310-670-3619
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Safe-deposit box (front desk) | Porter / Bellhop | Child Care Services | Gift Shop / News Stand | Currency Exchange | Wedding Services | Laundry Machines | Fitness Room | Laundry Service | Concierge | Dry Cleaning Service
General Property Info Cash Machine | Elevator/Lift | Security Guard | 24 hr Service | Smoke-free property | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Number of Floors 12
Number of Rooms 405
Parking Indoor | Paid | Outdoor
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email info@hilax.com
Place Status Open at this location
Public Access Open to the General Public
Recreational Activities Fitness Center | Spa tub/Hot tub | Fitness Equipment Available
Room Amenities Climate Control | Air Conditioning | Direct-dial phone | Iron/Ironing Board | Telephone | In Room Safe
Room Details Non-smoking rooms
Room Entertainment Videogame console | DVD Player | Cable Television | Premium TV Channels | Movies
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Toll-free 888-295-7568
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00
WiFi Free


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International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
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