OverviewLocated about a 4-minute drive from Los Angeles International Airport (LAX) and a 3-minute drive from Pacific Coast Highay, the Hilton Los Angeles Airport is suitable for air and car travellers who prefer a hotel with a 24-hour airport shuttle, on-site dining and easy highway access.
This hotel has 1,234 guest rooms and suites, each offering cable TV, an iPod docking station, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom, a seating area with a sofabed, a kitchenette, a dining area and an additional bathroom are also available.
Wi-Fi is an additional $12.95 per device per day, and wheelchair-accessible rooms are available upon request.
Hotel amenities include an outdoor pool, a fitness centre, 55,000 square feet of meeting/banquet space, a business centre, guest laundry, a gift shop and a bar. A 24-hour roundtrip airport shuttle is offered (please contact the hotel for scheduling details). Self-parking is an additional $27 per day, valet parking is $36 per day and pets are not permitted.
On-site dining is offered at The Cafe (offering breakfast, lunch and dinner buffets daily), The Bistro (open 24 hours) and Andiamo, which is open daily for dinner. Landings is open daily until 1 am for appetizers and drinks. Room service is also available.
Downtown Los Angeles is around a 25-minute drive northeast of the hotel, while T
he Promenade at Howard Hughes Center offers shopping roughly an 8-minute drive northward. Venice Beach is a 20-minute drive northwest, and Beverly Hills is about a 23-minute drive north.
(All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $12.95/day, self-parking $27/day, pets not permitted, wheelchair accessible. (Call Date: July 19, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and free airport shuttle.
Numerous guests were pleased with the level of customer service they received, characterizing the staff as efficient, professional, friendly and accommodating.
The hotel's accommodations were praised by many reviewers. They described their rooms as clean, spacious, modern, quiet and well appointed, with efficient and quiet air conditioning, good Wi-Fi signals and comfortable beds and linens. A few guests had complaints about their rooms, however (see below).
Several lodgers were impressed with the hotel's free airport shuttle, which they described as frequent, on time, "hassle-free" and prompt.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the costs and the rooms.
Some reviewers were disappointed with the extra costs they incurred during their stay. They found the parking, the in-room Wi-Fi, the restaurant and room service to all be overpriced and expensive.
While the majority of lodgers were pleased with their clean and well-appointed rooms, a few guests had complaints. They reported small-sized rooms, no mini-fridges and some noise transfer from airplanes.
Expedia.ca guest reviews rated the hotel 4 out of 5 with an 87% recommendation rate from 1,250 reviews.
Booking.com guest reviews rated the hotel 8.3 out of 10 from 608 reviews.
TripAdvisor.com guest reviews ranked the hotel #63 of 301 Los Angeles hotels with an average rating of 4 out of 5 from 400 reviews.
The author called the hotel on July 19, 2013 to verify some information.
