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Hilton Los Angeles Airport

This is a 4 star hotel in Los Angeles
5711 West Century Boulevard, Los Angeles, CA, U.S.A.
Photo 1 - Hilton Los Angeles Airport
Great staff and shuttle, clean rooms, but some complaints about costs
  • Free airport shuttle
  • Many guests praised the staff's professional and friendly service
  • Several reviewers were pleased with the free shuttle's promptness and frequency
  • The hotel's accommodations were complimented for being clean and well appointed
  • Some guests found the Wi-Fi, parking and food costs to be too expensive
  • A few lodgers complained of small rooms, no mini-fridges and noise transfer
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Editor's Analysis

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Updated on Jul 24, 2013
Located about a 4-minute drive from Los Angeles International Airport (LAX) and a 3-minute drive from Pacific Coast Highay, the Hilton Los Angeles Airport is suitable for air and car travellers who prefer a hotel with a 24-hour airport shuttle, on-site dining and easy highway access.

This hotel has 1,234 guest rooms and suites, each offering cable TV, an iPod docking station, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom, a seating area with a sofabed, a kitchenette, a dining area and an additional bathroom are also available. 

Wi-Fi is an additional $12.95 per device per day, and wheelchair-accessible rooms are available upon request.

Hotel amenities include an outdoor pool, a fitness centre, 55,000 square feet of meeting/banquet space, a business centre, guest laundry, a gift shop and a bar. A 24-hour roundtrip airport shuttle is offered (please contact the hotel for scheduling details). Self-parking is an additional $27 per day, valet parking is $36 per day and pets are not permitted.

On-site dining is offered at The Cafe (offering breakfast, lunch and dinner buffets daily), The Bistro (open 24 hours) and Andiamo, which is open daily for dinner. Landings is open daily until 1 am for appetizers and drinks. Room service is also available.

Downtown Los Angeles is around a 25-minute drive northeast of the hotel, while The Promenade at Howard Hughes Center offers shopping roughly an 8-minute drive northward. Venice Beach is a 20-minute drive northwest, and Beverly Hills is about a 23-minute drive north. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Wi-Fi $12.95/day, self-parking $27/day, pets not permitted, wheelchair accessible. (Call Date: July 19, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and free airport shuttle.

Numerous guests were pleased with the level of customer service they received, characterizing the staff as efficient, professional, friendly and accommodating.

The hotel's accommodations were praised by many reviewers. They described their rooms as clean, spacious, modern, quiet and well appointed, with efficient and quiet air conditioning, good Wi-Fi signals and comfortable beds and linens. A few guests had complaints about their rooms, however (see below).

Several lodgers were impressed with the hotel's free airport shuttle, which they described as frequent, on time, "hassle-free" and prompt.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the costs and the rooms.

Some reviewers were disappointed with the extra costs they incurred during their stay. They found the parking, the in-room Wi-Fi, the restaurant and room service to all be overpriced and expensive.

While the majority of lodgers were pleased with their clean and well-appointed rooms, a few guests had complaints. They reported small-sized rooms, no mini-fridges and some noise transfer from airplanes. guest reviews rated the hotel 4 out of 5 with an 87% recommendation rate from 1,250 reviews. guest reviews rated the hotel 8.3 out of 10 from 608 reviews. guest reviews ranked the hotel #63 of 301 Los Angeles hotels with an average rating of 4 out of 5 from 400 reviews.

The author called the hotel on July 19, 2013 to verify some information.

Guest Reviews

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121.53 USD - 0.00 USD Hilton Los Angeles Airport
Out of 287 hotels
Guest Rating Explained
Rating: 5.5 / 10

No. of guest ratings: 1
No. of guest comments: 1
Guest Recommended: No
Popularity Ranking Explained

Rating: #70 out of 287 hotels in Los Angeles ranked by guests.
Guest Recommendations
"Could not sleep due to a convention with teenagers that walked the halls making noise and knocking on doors. There was a loud banging noise that sounded like hammers being hit on metal. We reported these issues several times and nothing was being done. The next day going to airport several crew members from the airlines also complained about the same issues."
Bonnie from Elmhurst, IL US rated Hilton Los Angeles Airport 4 out of 10 on April 17, 2004


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Hilton Los Angeles Airport

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Concierge
  • Valet Parking
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Casino
  • Shops
  • Garden
  • Photocopier
  • Jacuzzi
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Outdoor
  • Coffee Shop/Cafeteria
  • Executive Floor
  • Luggage Storage
  • Designated Smoking Area
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Express Check-In/Check-Out
  • Self Laundry

User Contributed Info

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The Hilton Los Angeles Airport hotel offers the uncompromising accommodations and services of a luxury hotel.

Our property is located just a quarter mile from Los Angeles International Airport (LAX) in sunny Los Angeles, California: Complimentary shuttle service to and from the airport is available 24-hours a day.

Category Accommodation and Food Services
Fax 310-410-6250
Friday Closing Time 24:00
Friday Opening Time 0:00
General Amenities Safe-deposit box (front desk) | Suitcase Storage | Gift Shop / News Stand | Currency Exchange | Fitness Room | Laundry Service | Dry Cleaning Service | Concierge
General Property Info Cash Machine | Elevator/Lift | 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Number of Rooms 1234
Number of Suites 34
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 90045
Public Access Open to the General Public
Room Amenities Air Conditioning | Iron/Ironing Board | Telephone | Voicemail
Room Details Non-smoking rooms
Room Entertainment Clock Radio | Cable Television | Movies | Flat Panel TV
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Telephone (310) 410-4000
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Toll-free (866) 215-6641
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00
WiFi Paid

24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
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