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Sheraton Park Hotel at the Anaheim Resort

This is a 4 star hotel in Anaheim
1855 South Harbor Boulevard, Anaheim, CA, U.S.A.
Photo 1 - Sheraton Park Hotel at the Anaheim Resort
15-min. walk to Disneyland, clean rooms, a few concerns with added fees
Pros 
  • Many reviewers enjoyed their clean and well-equipped rooms
  • The hotel was praised for its proximity to Disneyland parks and highway access
  • Several guests were pleased with the level of customer service they received
Cons 
  • Some guests were disappointed with the added Wi-Fi and parking fees
  • Noise transfer was reported by a few lodgers
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Editor's Analysis

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Updated on Jun 24, 2013
Overview
Located about a 15-minute walk from Disneyland and 4-minute drive from the nearest Santa Ana Freeway on-ramp, the Sheraton Park Hotel at the Anaheim Resort is geared towards business and vacation travellers who require a hotel with easy highway access within walking distance of Disneyland.

This hotel has 490 air-conditioned guest rooms and suites, each offering cable TV, a coffeemaker, a mini-fridge, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom and living room are also available, as are rooms with wheelchair accessibility. Wi-Fi is an additional $9.95 per day.

Hotel amenities include an outdoor pool, hot tub, a fitness room, a business centre, meeting/conference facilities, a bar/lounge, guest laundry and a gift shop. One pet per room (up to 40 lbs) is permitted for an additional $50 per stay and self-parking is $15 per day. There is also a poolside bar.

This hotel also offers a Disney Desk, which can assist guests in acquiring tickets to Disney attractions, and a scheduled shuttle to Disneyland attractions (charges apply).

On-site dining is offered at Morton's Steakhouse (serving dinner Monday through Sunday), Overland Stage Southwestern Grill and BBQ Company (serving dinner daily), the Pool Bar (serving lunch and dinner daily), Cafasia (serving snacks daily from 6:45 am to 10:45 pm) and Molly's Kitchen (serving breakfast and lunch daily).

Anaheim Convention Center is adjacent to the hotel, while Crystal Cathedral can be found 6 minutes away by car. The Shops at Anaheim GardenWalk are roughly a 5-minute drive or 10-minute walk northeastward.

San Diego is about a 1-hour and 35-minute drive away, while Los Angeles is about 35 to 60 minutes away by car, depending on traffic. Los Angeles International Airport (LAX) is about a 40-minute drive northwest. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Wi-Fi $9.95/day, self-parking $15/day, 1 pet/room permitted for $50/stay, wheelchair accessible. (Call Date: June 20, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, location and staff.

Numerous guests were pleased with their accommodations. They described their rooms as spacious, clean, well equipped and nicely furnished, with great views of the Disneyland fireworks, good water pressure and comfortable beds and linens.

The hotel's location was praised by many reviewers, who found it close to Disneyland parks, restaurants, highway access and the Anaheim Convention Center. One guest noted that it was not only a great location for guests interested in Disney attractions, but also for anyone looking to make day trips into LA or San Diego.

Several lodgers offered compliments to the hotel's staff, characterizing them as friendly, efficient and attentive. One reviewer remarked, "We have now stayed at this hotel twice and can say nothing but great things about the staff and management".

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the value and noise transfer.

Some guests were disappointed with the hotel's value. They complained about the additional charges for parking and Wi-Fi, and also complained there was no free breakfast or free shuttle offered.

Noise disruptions were mentioned by a few patrons, who reported noise in rooms located near the elevators and ice machines, as well as noise from children running unattended in the hallways.
TripAdvisor.com guest reviews ranked the hotel #14 of 106 Anaheim hotels with an average rating of 4 out of 5 from 849 reviews.

Expedia.com
guest reviews rated the hotel 4.3 out of 5 with a 91% recommendation rate from 674 reviews.

Booking.com guest reviews rated the hotel 8.2 out of 10 from 103 reviews.

The author called the hotel on June 20, 2013 to verify some information.

Guest Reviews

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139.04 USD - 0.00 USD Sheraton Park Hotel at the Anaheim Resort
Rating:
7.2
Good
Ranking:
#6
Out of 93 hotels
Guest Rating Explained
Rating: 7.2 / 10

No. of guest ratings: 6
No. of guest comments: 6
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #6 out of 93 hotels in Anaheim ranked by guests.
Guest Recommendations
Marc from Park City, UT US rated Sheraton Park Hotel at the Anaheim Resort 9 out of 10 on July 19, 2005
"Coast Anaheim is a nice hotel and I am not sure if this is the web site or the hotel but not all charges were disclosed until after my stay was complete. I was quoted $129. per night with a $5.50 service charge. I stayed for two nights and my total bill ended up to be $315.28. I was charged a fee for parking that was never disclosed $8.00 per day. I was charged occupancy tax of $19.35 per night and a resort assessment fee for who knows what reason. All and all it was a nice hotel and close to Disneyland and Califorina adventure. I was happy with the service and would probably stay there again I just wish all fees had been disclosed ahead of time. Also ask for the pool view because the Disneyland view is non existant."
Michael from Templeton, CA US rated Sheraton Park Hotel at the Anaheim Resort 8 out of 10 on July 10, 2005
"The Coast Hotel was very comfortable. We liked how helpful everyone was. Thanks Robyn"
Robyn from San Diego, CA US rated Sheraton Park Hotel at the Anaheim Resort 8 out of 10 on July 01, 2005
Lee from Seattle, WA US rated Sheraton Park Hotel at the Anaheim Resort 9 out of 10 on October 05, 2004
Jorge from Mexicali, MX rated Sheraton Park Hotel at the Anaheim Resort 8 out of 10 on August 16, 2004
"As this was our first visit to the state, we relied on the hotel for information on restaurants, shopping, tours, etc. Not only did they provide excellent service and advise, but went the extra mile in a friendly, courteous manner. I would recommend this hotel to anyone looking for high end service at an affordable price."
Lisa from Glennvilleq, GA US rated Sheraton Park Hotel at the Anaheim Resort 10 out of 10 on October 26, 2003

Amenities

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Sheraton Park Hotel at the Anaheim Resort

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Concierge
  • Valet Parking
  • Tour Desk
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Golf Course
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Photocopier
  • Ticket Service
  • Disabled Accessible Rooms
  • Jacuzzi
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Outdoor heated pool
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Ice Machine
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry


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Published 09.01.2015
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