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Hotel Menage

This is a 3 star hotel in Anaheim
1221 South Harbor Boulevard, Anaheim, CA, U.S.A.
Photo 1 - Hotel Menage
Next to Disneyland, great staff & food, but mixed room reviews, highway noise
Pros 
  • Free Wi-Fi
  • Many guests were pleased with the level of customer service they received during their stay
  • The hotel's restaurant was praised for its quality and reasonable prices
  • Several lodgers enjoyed their clean and spacious rooms
Cons 
  • Some guests reported noise transfer during their stay
  • Outdated bathrooms and no in-room fridges were reported by some lodgers
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Editor's Analysis

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Updated on Oct 7, 2013
Overview
Located next to Disneyland and about a 2-minute drive from the nearest Interstate 5 on-ramp, the Hotel Menage is geared towards travellers who prefer a hotel with an outdoor pool, on-site dining and easy highway access.

Each of this non-smoking hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a desk, an iron and a hair dryer. Rooms with a living area and a sofabed and themed suites with a dining area are also available, as are wheelchair-accessible rooms.

Hotel amenities include a 24-hour outdoor pool, a hot tub, a fitness centre, meeting/banquet facilities, a business centre, laundry services and vending machines. On-site dining is offered at American Tavern Eatery & Drink, which serves breakfast, lunch and dinner daily, and the hotel also offers two bars.

A Disneyland shuttle for $5 per day, per person is also available (please contact the hotel for details). Pets are permitted for an additional $25 per pet, per day, plus a $25 deposit per pet, per stay. Self-parking is $10 per day.

Anaheim Convention Center is about a 7-minute drive from the hotel, while Downtown Disney can be found 20 minutes away on foot. Adventureland is a 3-minute drive away and John Wayne Airport (SNA) is 15 minutes away by car. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, self-parking $10/night, pets $25/pet/day + $25 deposit per pet/stay, $5 Disneyland shuttle/person/day, wheelchair accessible. (Call Date: October 2, 2013)

The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, food and rooms.

Many lodgers were pleased with the level of customer service they received, characterizing the staff as helpful, friendly and efficient.

The hotel's restaurant was praised by numerous reviewers, who described it as amazing, great and reasonably priced. One patron noted, "The food is out of this world. As a matter of fact, the food at the hotel would rival or better any of the 4 & 5 star resorts we have been to".

Several guests enjoyed their accommodations at the hotel. They described their rooms as clean, spacious and nicely decorated, with great views of the Disneyland fireworks and comfortable beds. Some travellers criticized their lodgings, however (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms and noise transfer.

Although several guests were pleased with their clean and spacious rooms, some lodgers were disappointed with aspects of their accommodations. They reported uncomfortable beds, difficulty with Wi-Fi connectivity, no in-room mini-fridges or microwaves and outdated bathrooms.

Some guests complained of noise disturbances during their stay. They reported highway noise, noise from guests in adjacent rooms, early morning housekeeping noise and noise in rooms near the elevators.
Expedia.ca guest reviews rated the hotel 3.9 out of 5 with a 81% recommendation rate from 3,675 reviews.

TripAdvisor.com guest reviews ranked the hotel #31 of 108 Anaheim hotels with an average rating of 4 out of 5 from 1,136 reviews.

Booking.com guest reviews rated the hotel 7.6 out of 10 from 76 reviews.

The author called the hotel on October 2, 2013 to verify some information.

Guest Reviews

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82.47 USD - 0.00 USD Hotel Menage
Rating:
6.7
Fair
Ranking:
#23
Out of 93 hotels
Guest Rating Explained
Rating: 6.7 / 10

No. of guest ratings: 13
No. of guest comments: 13
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #23 out of 93 hotels in Anaheim ranked by guests.
Guest Recommendations
"Very close to Disneyland, clean, the lobby looks really nice."
Cecilia from San Jose, CA US rated Hotel Menage 9 out of 10 on October 22, 2006
"The noise off the freeway was terrible. I would recommand Holiday Inn to sell this one, it is a shame for their reputation. We have not slept for two days!"
Henk from Utrecht, NL rated Hotel Menage 4 out of 10 on August 17, 2006
"We requested a wake up call the morning we checked out of the hotel and the hotel failed to provide us with a wake up call. Also, the last day there, after the cleaning service cleaned our room, there were sunflower seeds left behind scattered around the floor between the two beds."
Derek from Olympia, WA US rated Hotel Menage 4 out of 10 on July 20, 2006
Alan from Western Australia, AU rated Hotel Menage 9 out of 10 on November 05, 2005
"Service at breakfast was very poor. Wrong orders & late delivery made the start of our stay disappointing - especially as it was our daughter's 21st birthday. I complained to the staff member at the restaurant desk who seemed pretty uninterested. Another guest joined me at that moment to take a complaint form & said he was very unhappy about service. regrettably this set the tone for our stay."
Malcolm from Nr. Stamford, GB rated Hotel Menage 5 out of 10 on September 25, 2005
Chelsi from Salinas, CA US rated Hotel Menage 8 out of 10 on August 24, 2005
Cecep from Everett, WA US rated Hotel Menage 8 out of 10 on July 04, 2005
"The only thing I would fix is the bathroom because the door knob was loose and so was the toilet paper holder other than that it was excellent. I really enjoyed staying at the Anaheim Park Hotel"
Melissa from Visalia, CA US rated Hotel Menage 10 out of 10 on June 12, 2005
Ann from Sierra Vista, AZ US rated Hotel Menage 9 out of 10 on April 28, 2005
"Our dinner on Thursday, Feb 17 was very poor, but the breakfasts were good. Didn't eat there at nite again. Wondered why the Holiday Inn van wasn't available for LA Religious Education Congress, no one could help us find out either or wanted to. We finally figured out the city bus and trolley schedules but it would have been nice to have a van to the convention center considering the pouring rain every day."
Verified Guest from Wichita Falls, TX US rated Hotel Menage 8 out of 10 on February 23, 2005
Verified Guest from Imperial Beach, CA US rated Hotel Menage 8 out of 10 on September 13, 2004
"The carpet in the room looked dirty and the bedspreads old. Otherwise, it was ok. Ah, the toweels were stained. maybe too old!"
Lucy from Rego Park Queens N.y., NY US rated Hotel Menage 7 out of 10 on June 28, 2004
"We have enjoyed staying at this hotel every time we visit the Anaheim area. We enjoy the pool area and the mini suite. The only suggestion or comment We would make on how to improve these facilities is to add a changing room at the pool area. The restaurant could improve on their breakfast and service in the morning. The dinner, however, was excellant as was the service."
Brenda from Stockton, CA US rated Hotel Menage 9 out of 10 on December 28, 2003

Amenities

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Hotel Menage

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Airport shuttle
  • Disabled Access
  • Concierge
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Excursions
  • Desk
  • Ballroom
  • Disabled Accessible Rooms
  • Jacuzzi
  • Internet Connection (wireless)
  • Shower
  • Bathtub/Shower Combination
  • Pool Outdoor
  • Cots
  • Poolside Bar
  • Vending Machines
  • Express Check-In/Check-Out

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 0:00
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Postal Code 92805-6004
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Telephone (714) 758-0900
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00

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Published 01.29.2014
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