OverviewThis 25-acre resort is situated in the Sonoran Desert, within a 4-minute walk of the
ASU Kerr Cultural Center and the Shops at Hilton Village
. Offering multiple on-site recreational facilities, including tennis courts and pools, this property is well suited for guests who prefer a more active vacation.
This hotel is smoke free and all rooms include free Wi-Fi, free local calls, a TV with pay-per-view movies, a coffeemaker, a mini-fridge, a safe and air conditioning. Suites at this property also include a desk, a sitting area and a sofabed, while select suites feature a view of the pool area and/or a kitchenette. Wheelchair-accessible rooms are available.
Free parking is available on site and a free shuttle service is available to destinations within a 3-mile radius (based on availability). Pets are permitted in select units for an additional fee of $55 per stay.
The on-site Moriah's Restaurant & Courtyard serves breakfast, while the Oasis Pool Bar serves beverages and a lunch menu.
This hotel charges $18 per night, per room as a resort fee.
Other on-site amenities include concierge service, two outdoor pools, two hot tubs, a fitness centre, four tennis courts, putting greens, bicycle rentals, table tennis, hammocks, a business centre, meeting/event space and free newspapers.
Downtown Scottsdale is about 5 minutes away by car and includes the Old Town, which features galleries, restaurants and shops, Scottsdale Stadium and the Scottsdale Historical Museum. The Talking Stick Golf Course and the Camelback Golf Club are both within a 10-minute drive. The Phoenix Sky Harbor Airport (PHX) is about 20 minutes away by car, depending on traffic. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on January 14, 2014: Smoke-free policy and parking details.
The GoodAmong the reviews used for this analysis, the most complimented aspect of this hotel was the customer service. The staff were frequently complimented for their friendly service.
Several guests found the hotel centrally located for exploring the area by car, while several other reviewers found restaurants nearby. A couple of guests appreciated the free shuttle service.
Several reviewers enjoyed the pool area, while several other guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
A few guests described their rooms as quiet and relaxing, while a few other reviewers specifically mentioned that their beds were comfortable. Several guests described their rooms as clean, however, a couple of other reviewers disagreed (see below for more details).
The Bad
There were several common concerns found for this hotel, among the reviews sourced for this editorial.
Several guests thought that the room interiors were dated and in need of upgrades. These guests specifically noted old TVs and furniture and worn carpeting. As mentioned above, a couple of guests said that their rooms did not meet cleanliness expectations and one reviewer described dusty surfaces.
A couple of guests complained that the in-room climate-control units were noisy, while a couple of other reviewers were unhappy about paying an additional resort fee ($18 per room, per night).
While the staff were frequently complimented for their service (see above), a couple of reviewers said that some front desk agents were not informative and seemed disinterested.
Expedia.ca gave this hotel an average score of 3.8 out of 5, with 82% of 2,135 guests recommending the property.
TripAdvisor.ca ranked this hotel #65 out of 79 hotels in Scottsdale, with an average score of 3.5 out of 5, from 445 reviews.
The author called the property on January 14, 2014 to verify some information.
