OverviewLocated about a 3-minute drive from the nearest Interstate 10 on-ramp and a 15-minute drive from Phoenix's city centre, the Red Roof Inn Phoenix West is geared towards travellers who require an economical and pet-friendly hotel with an outdoor pool and easy highway access.
Each guest room is equipped with free Wi-Fi, cable TV, a desk and a bathroom. Hair dryers and irons and ironing boards are available upon request, and some rooms offer a microwave, a mini-fridge and wheelchair accessibility.
Hotel amenities include a 100% smoke-free environment, an outdoor pool, a business centre, vending machines and free parking. Free long distance calls in the continental U.S. and free fax service (up to 10 pages) is also offered and one pet is permitted per room free of charge.
McDowell Square Shopping Center is about a 9-minute walk from the hotel, while Desert Botanical Garden is a 20-minute drive away. Maryvale Baseball Park can be found roughly 6 minutes away by car and Phoenix Sky Harbor International Airport (OBK) is around a 20-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, 1 pet/room permitted free, wheelchair accessible. (Call Date: August 31, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rates, location and rooms.
The hotel's staff were praised by numerous guests, who characterized them as professional, efficient and helpful.
Many lodgers were pleased with the hotel's value, and described the rates as cheap, reasonable, affordable and excellent. A few reviewers did make note that there was no free breakfast included, however.
Several patrons also enjoyed the hotel's location. They described it as easily accessible and close to the highway, restaurants, shopping, a gas station, a bus stop, a grocery store and a car rental shop.
The hotel's rooms were complimented by several reviewers, who described them as clean, spacious, modern and quiet, with efficient air conditioning, comfortable beds and good water pressure. It should be noted, however, that a few guests criticized their lodgings (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms.
Although several reviewers were pleased with their clean and quiet rooms, a few lodgers were disappointed with their accommodations. They reported slow Wi-Fi signals, some plumbing issues, highway noise and no in-room mini-fridges or hair dryers (although both are available upon request).
Expedia.ca guest reviews rated the hotel 3.9 out of 5 with an 88% recommendation rate from 723 reviews.
Hotels.com guest reviews rated the hotel 3.9 out of 5 from 470 reviews.
TripAdvisor.com guest reviews ranked the hotel #49 of 177 Phoenix hotels with an average rating of 4 out of 5 from 92 reviews.
The author called the hotel on August 31, 2013 to verify some information.
