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Holiday Inn Phoenix-West

This is a 3 star hotel in Phoenix
1500 N. 51st Ave, Phoenix, AZ, U.S.A.
Photo 1 - Holiday Inn Phoenix-West
Close to the freeway, great staff, but a significant number of guests felt that the area was unsafe
  • Free parking, free Wi-Fi and wired Internet
  • Numerous reviewers spoke highly about the staff
  • Several reviewers found their rooms clean and comfortable
  • Many guests thought that the hotel was conveniently close to the freeway
  • A significant number of guests felt unsafe in the local area
  • Some guests were disturbed by noise from the freeway
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Editor's Analysis

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Updated on Sep 24, 2013
The Holiday Inn Phoenix-West, situated in Phoenix, AZ, is located 8 minutes away by car from the Maryvale Baseball Park. 

On this property, pets are allowed, but smoking is forbidden. There are four floors with 144 rooms.

Amenities included in each room are air conditioning, a multi-line phone with voicemail and wake-up calls, a refrigerator, daily housekeeping, a hair dryer, a cable TV with premium channels and paid movies, a coffeemaker, an ironing board with an iron, a clock radio, a desk, and free wireless/wired Internet access. Each room also contains either a standard bed, two double beds, or a king bed.

At the Holiday Inn Phoenix-West, free parking is available to all guests. Also available is a hot tub, an outdoor pool, a bar, fitness facilities, and a pool table.

For the needs of the guest, there are business services, banquet facilities, a safe at the front desk, exhibit space, a meeting room, a 24-hour front desk, audiovisual equipment, room service, a business center, a laundry service with dry cleaning available, and event catering.

Some locations that guests who are staying at the Holiday Inn Phoenix-West may want to plan on visiting include the Arizona Veterans Memorial Coliseum, which is 11 minutes away by car, the Arizona Cardinals Stadium, which is 13 minutes away by car, the Arizona State Capitol, which is 9 minutes away by car, Montgomery Stadium, which is 10 minutes away by car, and the Phoenix Sky Harbor International Airport (PHX), which is 15 minutes away by car. (All transportation time estimates sourced from Google Maps)
The Good
The feedback that guests gave for the Holiday Inn Phoenix-West was fairly good on the whole.

Numerous reviews spoke highly about the staff, saying that all their demands were met, and that the staff remained friendly throughout the duration of their stay. 

A decent number of reviewers found their rooms to be both clean and comfortable.

Many guests found the freeway's proximity to the hotel to be a convenient way to explore the area during their stay.

The Bad
There were a few reoccurring complaints among reviews sourced for this analysis.

A significant number of guests felt unsafe in the local area, and found this fear to lower the level of quality of their stay.

Some guests saw the noise from the freeway as an issue, but this seemed to only be an issue for those who had a room near the freeway. Guests sensitive to noise may want to request a room that does not face the road. guests rated this hotel 3.8 out of 5 and 76% of guests recommended it based on 46 reviews. guests rated this hotel 3.7 out of 5 based on 47 reviews. ranked this hotel #98 of 177 Phoenix hotels, with an average rating of 3.5 out of 5 based on 51 reviews.

Guest Reviews

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90.00 USD - 0.00 USD Holiday Inn Phoenix-West
Out of 173 hotels
Guest Rating Explained
Rating: 6.7 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #31 out of 173 hotels in Phoenix ranked by guests.
Guest Recommendations
Happy customer
"Had a great time on my last visit. Friendly staff and clean and comfortable beds. Will stay here again"
Kristine from Glendale, AZ US rated Holiday Inn Phoenix-West 7 out of 10 on January 22, 2012
Verified Guest from Tucson, AZ US rated Holiday Inn Phoenix-West 10 out of 10 on November 21, 2010
"The staff did go the extra mile. I lost my keys and they let me have an extended check out in order to get new ones made. They were understanding and helped me out."
Heather from Safford, AZ US rated Holiday Inn Phoenix-West 8 out of 10 on August 23, 2006


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Holiday Inn Phoenix-West

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Tour Desk
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Conference Room(s)
  • Safe-Deposit Box
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Jacuzzi
  • En suite
  • Private Bathroom
  • Executive Floor
  • Ice Machine
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Fax 602-484-0108
Friday Closing Time 24:00
Friday Opening Time 00:00
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Neighbourhood Maryvale
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Postal Code 85043
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (602) 484-9009
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
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