OverviewThis property is situated among other hotels and is within a 7-minute drive of the Phoenix Sky Harbor International Airport (PHX).
Offering a free 24-hour airport shuttle and park-and-fly packages, this property is well suited for guests who are looking to access the airport.
Both smoking and non-smoking accommodations are available. All 257 rooms include an iPod dock, a TV with pay-per-view movies, a PlayStation, a coffeemaker, an iron and ironing board, a hair dryer, a desk, a safe, a balcony or patio and air conditioning. Select rooms also include a sofabed and jetted tub. Rooms are furnished with one king bed or two double beds.
Suites provide more spacious accommodations with a jetted tub and separate living and bedroom areas. Suites are furnished with one king bed and a sofabed.
Guests staying in rooms and suites on the Executive Level have access to the Executive Lounge, which serves a free breakfast and free evening snacks. Executive Level rooms also include bathrobes.
Wi-Fi is available in guest rooms for an additional fee of $9.95 per day. Free parking is available on site and pets are permitted for an additional fee of $25 per night. Accessible guest rooms are available. Both smoking and non-smoking guest rooms are available.
There are multiple on-site dining options at this hotel. Rennick's Restaurant serves breakfast, lunch and dinner, while Rimrock Bar and Grille serves alcoholic beverages and a late-night menu. Room service is served daily from 6:30 am to 12 am.
Other on-site amenities include an outdoor pool, a fitness centre, a business centre, a car rental kiosk, an ATM, baggage storage, a gift shop, laundry service, safe deposit boxes and shoe shine service.
Arizona Mills Mall and the Botanical Gardens are both a 10-minute drive away, while the Phoenix Zoo is 11 minutes away by car. Casino Arizona is 12 minutes away by car, while downtown Phoenix, which includes Chase Field, the Phoenix Science Museum, shopping and dining, is about a 13-minute drive away. Arizona State University and Firebird Raceway are both 14 minutes away by car, while Scottsdale Fifth Avenue Shops is a 16-minute drive away. (All driving time estimates: Google Maps)
The GoodMany guests seemed pleased with their experiences at this hotel, among the reviews used for this analysis.
Many reviewers found the location convenient for accessing the airport, while many guests found the airport shuttle service to be prompt. A couple of reviewers complimented the airport shuttle driver for his friendly service.
The staff throughout the hotel were frequently complimented for their friendly, efficient and helpful service. One guest thought that the customer service was exceptional.
Many guests described their rooms as generally comfortable, while a few reviewers specifically mentioned that their rooms were clean. A few guests found their beds to be comfortable.
Many reviewers praised the food and service at the on-site restaurants, while many other guests mentioned that the free breakfast in the Executive Lounge was enjoyable.
A couple of guests thought that this hotel offered good value for the money they spent, however, a few other reviewers disagreed (see below for more details).
The Bad
There were a few common concerns found for this property, among the reviews sourced for this editorial. Many guests complained about the additional fees for Wi-Fi service ($9.95 per day).
A few guests thought that the room rate were expensive, while a few other reviewers were disturbed by noise from people walking by in the halls.
Expedia.ca gave this hotel an average score of 4.2 out of 5, with 91% of 590 guests recommending the property.
TripAdvisor.com ranked this hotel #78 out of 177 hotels in Phoenix, with an average score of 3.5 out of 5, from 300 reviews.
