Located about a 10-minute drive from Phoenix's city centre and a 6-minute drive from Interstate 10, the Hampton Inn Phoenix - Midtown - Downtown Area is geared towards travellers who prefer a centrally located hotel with easy highway access, a free breakfast and an outdoor pool.
This hotel has 99 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a desk, a lapdesk, an iron and ironing board and a hair dryer. Rooms with a jetted tub and a sitting area with a sofabed are also available, as are rooms with wheelchair accessibility.
Hotel amenities include an outdoor pool, a hot tub, a fitness room, a business centre, meeting/conference space, guest laundry, a free continental breakfast and free parking. Breakfasts are also available to-go on weekdays, and pets are not permitted.
Qdoba Mexican Grill is a 5-minute walk around the corner, while St Joseph's Hospital and Medical Center is across the street. Park Central offers shopping about a 5-minute drive northward, and Phoenix Sky Harbor International Airport (OBK) is roughly a 15-minute drive southeast. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: July 24, 2013)
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff, rooms and breakfast.
Numerous guests were pleased with the hotel's location. They found it to be close to pubic transit, St. Joseph's Hospital, downtown Phoenix, shopping, the airport and museums.
The hotel's staff were praised by many lodgers, who characterized them as helpful, knowledgeable and kind. One guest noted, "The staff was great from check-in to check-out... All questions asked were answered right away".
Several reviewers enjoyed the hotel's accommodations. They described their rooms as clean, spacious, well equipped and nicely decorated, with comfortable beds and pillows. A few guests had complaints about their rooms, however (see below).
The hotel's breakfast was also praised by several guests. They described it as fresh, yummy, delicious and frequently refreshed, with a good variety of hot and cold items, great service and a clean serving/eating area.
While the majority of reviews consulted for this analysis were positive, there were a few complaints about noise transfer and the rooms.
A few guests complained of noise disturbances during their stay. They reported noise from guests in adjacent rooms, from helicopters flying to the hospital and noisy in-room air-conditioning units.
While the majority of reviewers were pleased with their clean and well-equipped rooms, a few lodgers had complaints. They reported worn decor and intermittent/slow Wi-Fi signals.
Expedia.com guest reviews rated the hotel 4.5 out of 5 with a 95% recommendation rate from 146 reviews.
TripAdvisor.com guest reviews ranked the hotel #21 of 177 Phoenix hotels with an average rating of 4 out of 5 from 89 reviews.
Booking.com guest reviews rated the hotel 8.3 out of 10 from 16 reviews.
The author called the hotel on July 24, 2013 to verify some information.