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Extended Stay America - Phoenix - Midtown

This is a 3 star hotel in Phoenix
217 W. Osborn Rd, Phoenix, AZ, U.S.A.
Photo 1 - Extended Stay America - Phoenix - Midtown
Offers suites with full kitchens, on-site laundry facilities and outdoor pool
  • Free Wi-Fi, free breakfast and free parking
  • Many guests found the location convenient for accessing restaurants and shopping on foot
  • Several reviewers thought that the room rates were reasonable
  • A couple of guests found the in-room kitchens well equipped
  • Many guests thought that their rooms, and the property in general, appeared poorly maintained
  • A few reviewers complained about poor selection at the free breakfast
  • A few guests were disappointed that this hotel did not provide daily housekeeping service
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Editor's Analysis

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Updated on Jun 3, 2013
This hotel is situated among other hotels and local businesses in Encanto Village. Offering suites with full kitchens and on-site laundry facilities, this property is well suited for guests in need of extended stay accommodations.

Both smoking and non-smoking accommodations are available. All suites include free Wi-Fi, full kitchens with full-sized appliances (including a fridge and freezer, stovetop, microwave and coffeemaker), a flat screen TV, a work desk, free local calls and individual climate control. Irons and ironing boards are available on request at no additional fee. Suites are furnished with one queen bed, two double beds and a sofabed, or one king bed and a sofabed.

Free parking is available on site and pets are permitted in select rooms for an additional fee of $25 per night, up to $150 total, per pet. There is a limit of two pets per room.

Daily housekeeping is not provided. However, full housekeeping service is available once per week during extended stays and additional full-service cleaning may be purchased for an additional $10. A refresh service, which includes emptying the trash and replacing linens and toiletries, is available for an additional fee of $5. Fresh towels and linens are available at the front desk as often as needed.

A free grab-and-go breakfast is served daily from 6:30 am to 9:30 am.

Other on-site amenities include guest laundry facilities, a fitness centre, an outdoor pool, a printing station and guest copy and fax services at the front desk.

There is a light rail public transit station within a 3-minute walk of this hotel. The Phoenix Country Club is 5 minutes away by car, while the Encanto 9 Hole Executive Course is a 5- to 7-minute drive away.

The Enchanted Island Amusement Park is 6 minutes away by car, while the Arizona Veterans Memorial Coliseum, an arena and event centre, is a 7-minute drive away. Chase Field, which is home to MLB's Arizona Diamondbacks, is 12 minutes away by car, while the Desert Botanical Garden is a 17-minute drive away. The Phoenix Zoo is a 20-minute drive away.

Phoenix Sky Harbor International Airport (PHX) is about 14 minutes away by car. (All driving time estimates: Google Maps)

Verified by a front desk agent on May 30, 2013: Free parking is available on site and the free breakfast is served daily from 6:30 am to 9:30 am.
The Good
While reviews for this property were somewhat mixed, many guests found the location central for accessing destinations within the Phoenix area. Reviewers found a light rail station, restaurants, shopping and a hospital all within walking distance.

Several guests thought that the room rates were reasonable. A couple of reviewers found their beds comfortable, while a couple of other reviewers said that their kitchens were well equipped. Several reviewers described their rooms as clean and generally comfortable. However, some other guests expressed concerns about the condition of their rooms (see below for more details). 

A couple of reviewers complimented the staff for their friendly service.

The Bad
Among the reviews sourced for this editorial, many guests were disappointed by the condition of their rooms. Reviewers thought that their rooms, and the hotel in general, appeared dated and poorly maintained. One guest described dated and uncomfortable furniture, while another reviewer noted that the carpeting was stained. A few guests thought that their rooms did not appear clean.

A couple of guests said that their in-room climate-control units were not working properly and that it was difficult to maintain a consistent in-room temperature. A couple of reviewers complained that this property still had designated smoking rooms.

A few reviewers thought that the selection at the free breakfast was poor.

Although the hotel's official website clearly states its once-per-week housekeeping policy, a few guests complained about it. gave this hotel an average score of 3.2 out of 5, with 75% of 194 guests recommending the property. ranked this hotel #137 out of 176 hotels in Phoenix, with an average score of 2.5 out of 5, from 42 reviews.

The author called the hotel on May 30, 2013 to verify some information.

Guest Reviews

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60.83 USD - 0.00 USD Extended Stay America - Phoenix - Midtown
Out of 173 hotels
Guest Rating Explained
Rating: 7.6 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #4 out of 173 hotels in Phoenix ranked by guests.
Guest Recommendations
Good value & location for Midtown Phoenix
"Good location; nice layout for the room. Great little kitchen with household items. Good value for the room. Service needs to be stepped up. Toilet was clogged & I was told where the plunger was. Also, the fire alarm went off; we all to leave until the night clerk could figure out how to turn it off. Be prepared to ask for linens, there is no daily housekeeping service unless you pay for it. there is a continental breakfast Mon-Fri, that was nice. Overall, even with these issues, I would stay again. the value is there.(though I might bring my own plunger next time.)"
Robert from Las Vegas, NV US rated Extended Stay America - Phoenix - Midtown 8 out of 10 on December 05, 2010
"Having a room with refrigerator, microwave and the Exercise Room for the price offered was I feel a real bargain and its why I chose to stay at this hotel."
Edward from San Francisco, CA US rated Extended Stay America - Phoenix - Midtown 9 out of 10 on June 05, 2010
"The Manager at the hotel, Nick, I believe was his name, was absolutely wonderful. We had the apartment rented and when we went into the room, it was extremely hot. He did his best to make the A/C work and gave us a key to another room in case it did not cool down. On top of that, he lowered our rate for the room to 1/2 price. He could not have been more courteous and helpful. Your hotel is lucky to have such a fine employee. Rosanne Lapan"
Rosanne from Tucson, AZ US rated Extended Stay America - Phoenix - Midtown 9 out of 10 on August 28, 2005


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Extended Stay America - Phoenix - Midtown

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Pet Friendly
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Conference Room(s)
  • Refrigerator
  • Cable / Satellite TV
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Facsimile
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Outdoor heated pool
  • Picnic Area/Tables
  • Vending Machines
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Fax (602) 277-0900
Friday Closing Time 24:00
Friday Opening Time 0:00
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Postal Code 85013
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Telephone (602) 279-9000
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00

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Published 09.01.2015
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