Located about a 6-minute drive from Phoenix Sky Harbor International Airport (PHX) and a 2-minute drive from the nearest Highway 202 on-ramp, the DoubleTree Suites by Hilton Phoenix is convenient for air or car travellers who prefer a well-priced, all-suite hotel with easy highway access, a free airport shuttle and a free breakfast.
Each of the hotel's air-conditioned suites has cable TV, a mini-fridge, a microwave, a coffeemaker, a wet bar, a desk, a lap desk, an in-room safe, a hair dryer and an iron and ironing board. Rooms with a sofabed in the living room are also available, as are wheelchair-accessible rooms. In-room Wi-Fi is an additional $9.95 per day and pets are not permitted.
Hotel amenities include a heated outdoor pool, a hot tub, fitness facilities, meeting space, a business centre, a gift shop, a snack shop, guest laundry facilities, a free breakfast and free parking. A complimentary area and 24-hour airport shuttle are also offered (please contact the hotel for details). Belvedere's American Grill is located on site and serves breakfast, lunch and dinner daily.
The 44th Street/Washington Light Rail Station is about a 7-minute walk from the hotel, while downtown Phoenix and the Phoenix Convention Center are both roughly a 13-minute drive away. Arizona State University (Tempe Campus) is a 9-minute drive from the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $9.95, free parking, pets not permitted, wheelchair accessible. (Call Date: September 17, 2013)
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, value, staff and rooms.
Numerous guests were pleased with the hotel's location. They found it close to the airport, public transit, downtown, shopping, restaurants, the Phoenix Zoo and Phoenix Convention Center.
The hotel's value was praised by many lodgers. They described the rates as affordable, reasonable and excellent, and also cited the free breakfast buffet as added to the hotel's overall worth. A few guests were disappointed with the added fee for Wi-Fi, however.
Several reviewers complimented the hotel's staff. They were characterized as friendly, accommodating and helpful with recommendations and directions. Reviewers said they provided an efficient check-in process.
The hotel's accommodations were enjoyed by several patrons. They described their rooms as clean, quiet, well equipped and spacious, with comfortable beds and good Wi-Fi. It should be noted, however, that a few lodgers had complaints about their rooms (see below).
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms.
Although the majority of reviewers were pleased with their clean and well-equipped rooms, a few guests had complaints about their lodgings. They reported dated decor and worn carpet and furniture.
Expedia.ca guest reviews rated the hotel 4.5 out of 5 with a 95% recommendation rate from 782 reviews.
TripAdvisor.com guest reviews ranked the hotel #28 of 176 Phoenix hotels with an average rating of 4 out of 5 from 372 reviews.
Booking.com guest reviews rated the hotel 8.7 out of 10 from 156 reviews
The author called the hotel on September 17, 2013 to verify some information.