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Holiday Inn Phoenix - Mesa Chandler

This is a 3 star hotel in Mesa
1600 South Country Club Drive, Mesa, AZ, U.S.A.
Photo 1 - Holiday Inn Phoenix - Mesa Chandler
Just off Route 60, great staff, clean rooms, outdoor pool, some noise concerns
Pros 
  • Free Wi-Fi, free parking
  • Numerous guests praised the staff's attentive and friendly service
  • Many lodgers were pleased with the hotel's central locale and proximity to shopping and highway access
  • Several travellers enjoyed their clean and well-equipped rooms
Cons 
  • Noise transfer was reported by a few lodgers
  • A few guests reported worn rooms and inefficient air conditioning
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Editor's Analysis

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Updated on Dec 5, 2013
Overview
Located just off route 60 and about an 8-minute drive from Mesa's city centre, the Holiday Inn Phoenix - Mesa Chandler is geared towards road travellers who require a hotel with an outdoor pool, on-site dining and easy highway access.

Each of this smoke-free hotel's guest rooms offers air conditioning, free Wi-Fi, cable TV, a stereo, a coffeemaker, a microwave, a mini-fridge, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom and a living area with a sofabed are also available, as are wheelchair-accessible rooms.

Hotel amenities include a heated outdoor pool, a hot tub, a fitness centre, a bar, over 10,000 square feet of meeting/banquet space, a business centre, guest laundry, vending machines, free parking and on-site dining at Redstone Bar & Grill, which serves breakfast and dinner daily. Pets are permitted for an additional $50 per pet, per stay.

Phoenix's city centre can be found about 22 minutes away by car, while Golfland Sunsplash is 13 minutes away on foot. Fiesta Mall is approximately a 6-minute drive away and Phoenix Sky Harbor International Airport (OBK) is a 17-minute drive from the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets $50/pet/stay, wheelchair accessible. (Call Date: November 21, 2013)

The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location and rooms.

The hotel's staff were the source of numerous compliments by travellers, who characterized them as attentive, accommodating and friendly. One guest noted, "The front staff were excellent in relaying messages through emails on behalf of my computer-challenged parents and their adult children back here in Canada. So, if the service from the front-end staff is an indication of the service in the rest of the facility, I would give them all top marks".

Many reviewers praised the hotel's location. They described it as central, safe and easy to find, as well as close to highway access, shopping, restaurants and the airport. 

The hotel's accommodations were enjoyed by several lodgers. They found their rooms to be clean, quiet, spacious, modern, well equipped and well maintained, with fast Wi-Fi and comfortable beds. A few patrons had complaints about their lodgings, however (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer and the rooms.

A few guests reported noise disturbances during their stay. They reported traffic noise, as well as noise from guests and large groups of kids in the hallways.

Although the majority of guests were pleased with their clean and well-equipped rooms, a few lodgers had complaints about their accommodations. They reported dated decor, worn fixtures, outdated bathrooms and inefficient air conditioning. 
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with a 91% recommendation rate from 130 reviews.

TripAdvisor.com guest reviews ranked the hotel #16 of 55 Mesa hotels with an average rating of 3.5 out of 5 from 119 reviews.

Booking.com guest reviews rated the hotel 8.1 out of 10 from 9 reviews.

The author called the hotel on November 21, 2013 to verify some information.

Guest Reviews

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74.11 USD - 0.00 USD Holiday Inn Phoenix - Mesa Chandler
Rating:
7.6
Good
Ranking:
#1
Out of 36 hotels
Guest Rating Explained
Rating: 7.6 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #1 out of 36 hotels in Mesa ranked by guests.
Guest Recommendations
Good Hotel & Good value
"Beds were very comfortable, pretty clean all around. Great pool. Did not eat at restaurant."
Rodney from Austin, TX US rated Holiday Inn Phoenix - Mesa Chandler 8 out of 10 on August 01, 2011
Quality room but steep price
"The upgraded room we stayed in was very pristine and lovely! However, I would say that in the economic times we are living in the price was somewhat steep."
Verified Guest from Miami, AZ US rated Holiday Inn Phoenix - Mesa Chandler 9 out of 10 on March 11, 2010
"In the resaturant, Christina went above and beyond her job requirements to make me feel comfortable and well attended to. She is really an asset."
Mary from Marion, IA US rated Holiday Inn Phoenix - Mesa Chandler 9 out of 10 on October 10, 2009

Amenities

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Holiday Inn Phoenix - Mesa Chandler

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Tour Desk
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Golf Course
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • DVD Player
  • Laundry service
  • Photocopier
  • Desk
  • Jacuzzi
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Executive Floor
  • Ice Machine
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 00:00
General Property Info Elevator/Lift | 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 85210
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (480) 964-7000
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00


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Published 09.01.2015
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