OverviewThis property is connected to the Birmingham/Jefferson Convention Centre (BJCC) via a skybridge in downtown Birmingham. This hotel is also within a 1-minute drive of Interstates 59 and 20. Offering on-site meeting space, a business centre and free Wi-Fi in the Club Lounge, this hotel is well suited for business travellers.
This hotel is 100% smoke free and all rooms include a flat screen TV with pay-per-view movies, a coffeemaker, a hair dryer, a make-up/shaving mirror, an iron and ironing board, a desk and individual climate control. Rooms are furnished with one king bed or two double beds.
Guests staying in rooms on the Club Floor are granted access to the Club Lounge, which features a free breakfast, free evening snacks and free Wi-Fi.
Wi-Fi is available in guest rooms for an additional fee of $9.95 per 24 hours, while free Wi-Fi is available to all guests in the on-site business centre. Self-parking is available on site for $22 per 24 hours, while valet parking is available for an additional fee of $24 per 24 hours. Pets are permitted for an additional fee of $35 per night.
There are multiple on-site dining options at this hotel. The Atrium Cafe serves breakfast, lunch and dinner, while Casey's Sports Bar and Grill is open for lunch and dinner. This hotel also offers an on-site lounge, coffee shop and room service.
Other on-site amenities include an indoor pool, a hot tub, a fitness centre, a business centre, meeting/event space, a gift shop, a 24-hour front desk, guest laundry facilities, dry cleaning service, baggage storage and concierge. A free airport shuttle service is available daily from 5 am to 12 am, with trips to and from the airport every 30 minutes. Guests arriving at the airport outside of these hours can arrange a pick-up through the front desk.
Guests may want to inquire directly with the hotel about its pool. At the time of writing, the hotel's website noted that the pool was temporarily closed.
The Birmingham Museum of Art is 4 minutes away on foot, while the Birmingham Civil Rights Institute, Magic Place Shopping Centre, and the Alabama Theatre are all about a 17-minute walk away. Railroad Park and Regions Field, which is the home of the Birmingham Barons, are both a 6-minute drive away. The Birmingham-Shuttlesworth International Airport (BHM) is a 10- to 15-minute drive away. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on August 30, 2013: The Wi-Fi, pet and parking fees. Airport shuttle hours.
The GoodMany guests described overall satisfactory stays at this hotel, among the reviews used for this analysis, and the most complimented aspect of this property was the customer service.
The staff were frequently described as friendly, helpful and accommodating.
Several guests described their rooms as clean and comfortable. However, a couple of reviewers expressed concerns about their rooms (see below for more details).
Several reviewers found the location convenient for walking to the convention centre (BJCC) and other downtown attractions, while several guests found the hotel well located for accessing the airport and the interstate.
A few guests praised the food at the on-site restaurants.
The Bad
There were many concerns found for this hotel, among the reviews sourced for this editorial. However, most of those concerns seemed to result from isolated experiences.
A couple of guests agreed that the in-room carpeting was dirty and that the rooms were dimly lit.
Expedia.ca gave this hotel an average score of 3.8 out of 5, with 81% of 216 guests recommending the property.
TripAdvisor.ca ranked this hotel #29 out of 81 hotels in Birmingham, with an average score of 3.5 out of 5, from 488 reviews.
The author called the hotel on August 30, 2013 to verify some information.
