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Sheraton On the Falls Hotel

5875 Falls Avenue, Niagara Falls, ON, CA, L2E 6W7

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Guest Reviews

Rating:

8.0

Very Good

Ranking:

Out of 58 hotels

Guest Rating Explained
Rating: 8.0 / 10
No. of guest ratings: 27
Guest Recommended: Yes

Popularity Ranking Explained

Rating: #9 out of 58 hotels in Niagara Falls ranked by guests.

Guest Recommendations

	Monica from Miami, FL US stayed on July 31, 2006 "I asked for a non smoking room they told us that they changed us to one and it wasn't true: the smell was unbearable."
	Michael from Orlando, FL US stayed on July 18, 2006 "The only problem was the air conditioner was a little tired. I had it set at 60 degrees and the room felt like 80 degrees. I understand the area had a heat wave, with every thing else great,a little heat was not so bad."
	Anonymous guest from Holliston, MA US stayed on July 06, 2006 "Room was not ready. We had to wait over an hour with a sick child. Husband complained...."
	Elaina from Ithaca, US stayed on June 23, 2006 "There is a 10.00 fee to use the fitness facility. I have never been to a hotel that charges you to use their exercise machines. Their facility isn't even that great. No sauna just a small pool"
	Marrianne from Toronto, ON CA stayed on May 21, 2006 "the hotel its self was a great look, but checking in was so frustrating, than having the housekeeping come knocking on the door at 9am where its clearly state that i have a 1:00pm check that was not nice, the beds were so wonderful i just wish i could of slept in. thanks marrianne walsh"
	Susan from Wirral, GB stayed on May 17, 2006 "The suite we had and the view of the Falls were exceptional. That said, the restaurant was so-so and the room rate quoted did not include use of the gym and several local taxes which bumped the price up cosiderably. So my advice would be this - go for the view for 1 night, but eat elsewhere."
	Anonymous guest from Charlotte, NC US stayed on April 18, 2006 "Everything was excellent!"
	Scott from Akron, OH US stayed on February 12, 2006 "The view was wonderful. Everything else was a mess. I had listed on the comment card about 8 things that went wrong or were unacceptable. That is not good and surely not worth the cost. I intend on contacting the Corporate Office to voice my complaints."
	Patrick from West Palm Beach, FL US stayed on July 29, 2005 "Literally stepping out the door and onto the Falls, restaurants and entertainment was extremely convenient."
	Edward from Sterling Heights, MI US stayed on July 17, 2005 "The fallsview rooms were great, you are able to open your window on look out onto the city. You can see all the way up Clifton Hill Rd, and both the falls from room 1774. the outdoor pool was really nice, but the indoor pool was a bit small. Also, the nights they have fireworks was really nice...from the 17th floor, you are about eye level with the fireworks. Tons of fun, and tons to do!!!"
	Chris from Cleveland Heights, OH US stayed on June 14, 2005 "The hotel staff was terrific and very accomodating. One aspect of the hotel should be addressed and that is the foyer for the elevators and the elevators themselves. It seems to me that the elevators were an after thought to the construction of the hotel? Small foyer, large crowds either moving in or out, and SLOW elevators does not make a world class hotel."
	Dawn from Oakville, ON CA stayed on December 30, 2004 "Sheraton has a customer satisfaction guarantee that is excellent. Our friends booked a fallsview room that ended up having a small roof blocking most of their view. Upon hearing our friends express disappointment while delivering their luggage, the bellhop volunteered to find them a better room. He arranged it all and moved them to a bigger suite on another floor with a wonderful falls view. It was definitely an upgrade with no extra charge nor effort required of our friends. We were all impressed. As well, Sheraton's Sweet Sleeper bed MUST be mentioned. It is by far the most comfortable hotel bed on which any of us had ever slept. We will always book a Sheraton hotel in the future and highly recommend this one in particular. The only thing I would caution guests about is NOT to eat at the Perkins outside of the casino. Our breakfast for four was mediocre and outrageously priced at well over $100. Our dinner the night before was fantastic and reasonably priced at Montecello's (within walking distance). Go there if you can't afford the Sheraton's restaurant. The only thing that I didn't like about the hotel was their lack of changing facilities at the pool. We ended up not using it because we did not want to walk through the hotel in our swim suits but there was only a bathroom in which to change poolside. Not very accomodating."
	Sasha from Brampton, ON CA stayed on November 07, 2004 "The room felt just like home!"
	Ralph from Novi, MI US stayed on August 15, 2004 "The pool needs to be upgraded. Disappointed that there was no hot tub."
	Michele from Eastpointe, MI US stayed on May 02, 2004 "I think the air conditioning on the 18th floor was awful. Was nice on Friday, but the rest of the weekend was bad. Had it on high and all the way down and it still was very warm. Uncomfortable to sleep. Your restaurant is great service, great food, BUT EXTREMELY HIGH IN PRICE. I think you should lower it, many people stayed in your hotel but would not eat at the your restaurant cause it was too exspensive. I think the pricing is way too high. Other then that a wonderful stay. Michele Troczynski 5-4-04"
	Anonymous guest from Dover, DE US stayed on April 13, 2004 "hotel guests shouldnt have to pay for parking- if for some reason it's unavoidable, I would suggest adding it in to the room cost."
	Anonymous guest from Sheffield Lake, OH US stayed on October 27, 2003 "The "fireplace" was just a picture with motion of a fire. No warmth! There was a glass door that opened with a safety bar onto the "Falls View". The essence of fresh air and the roar of the falls was exhilirating."
	Katharina from Sterling Hights, MI US stayed on October 24, 2003 "The parking fee should be included in their rates....would like to save those extra $$$ and I am sure others would love it, too!"
	Sara from Eastlake, OH US stayed on October 24, 2003 "needs another restaurant instead of a huge gift shop and jewelry store. could use a lounge. make walkway to casino more accessible."

Overview & Amenities

Sheraton On the Falls Hotel

Experience Niagara Falls from the center of it all. The Sheraton on the Falls is the only hotel directly across from the Falls, and is the cornerstone of the 20 Acre Falls Avenue Waterpark, Attraction and Entertainment Complex. A Convenient indoor walkway leads you to the dining, and attraction options on Falls Avenue including the Fallsview Indoor Waterpark, Rainforest Cafe, Hard Rock Cafe, Casino Niagara, Hershey Store and more. A getaway to Niagara is all about the view, and each of the Fallsview rooms showcase the Falls in breathtaking elegance complete with floor to ceiling windows. After a day of sightseeing, stretch out in the luxurious comfort of the Sheraton Sweet Sleeper beds featured in each of the 670 guestrooms and suites, or enjoy the tranquility of the full-service Fallsview Christienne Spa. The Sheraton is also home to a Fallsview fitness center, indoor pool, outdoor pool (seasonal) eclectic shopping concourse, business centre, and four in-house restaurants, including the spectacular Fallsview Restaurant which presents a panoramic view of the Falls as a backdrop to each meal. Valet parking: 25.00 CDN per 24-hour period with in/out privileges Self parking: 15.00 CDN per 24-hour period with in/out privileges Note: This hotel is on the Canadian side of the border, so proper ID is required for Immigration.

Business center
Data port
Dry cleaning/laundry

Family Rooms
Fitness center
Meeting rooms

Non-smoking rooms
Resort
Restaurant

Swimming pool
Wheelchair accessible

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Hotel Address: 5875 Falls Avenue Niagara Falls, ON, CA

Booking Information

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Your booking can be made either online through this website, or by calling our help center at 1-866-899-8039, 24 hours a day/7 days a week. International callers please call 00-800-86071350 or +1 210-507-5997 and give the promo code 6932 to a customer service representative.

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After you complete your booking, you will receive an email that confirms your reservation. This email will contain all the information you need to complete your stay, including the phone number and address of the hotel as well as a confirmation number that uniquely identifies your reservation. Feel free to call the hotel to confirm your stay with them, if you like, but please allow 24 hours for them to receive your reservation.

Thanks, and enjoy your stay at Sheraton On the Falls Hotel!

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