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W Istanbul

This is a 5 star hotel in Istanbul
Suleyman Seba Cad No 22 Akaretler, Istanbul, Turkey
Photo 1 - W Istanbul
Luxury property on the waterfront, on-site fitness centre, spa and restaurants
Pros 
  • Many guests described their rooms as comfortable and well appointed
  • The staff were frequently complimented for their attentive service
  • Many reviewers found the hotel centrally located for exploring the city
  • Several guests specifically praised the concierge service
Cons 
  • A couple of guests found their rooms small
  • A couple of reviewers said that they did not enjoy the nightclub atmosphere of the lobby
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Editor's Analysis

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Updated on Aug 23, 2013
Overview
This hotel is situated on the waterfront and is within a 3-minute walk of the Maritime Museum and ferry terminal. Offering in-room amenities including iPod docks, marble bathroom fixtures and surround-sound systems, this property is well suited for guests who prefer more luxurious accommodations.

All 136 rooms and suites include a flat screen TV with a DVD player and surround-sound system, pay-per-view movies, an iPod dock, a hair dryer, marble bathroom fixtures, a rainforest-style shower, bathrobes, a mini-fridge, a snack selection, a safe, a desk, an iron and ironing board, turn-down service and air conditioning. Select rooms also include a private patio. Rooms are furnished with one king bed or two twin beds.

Suites provide more spacious accommodations and are configured with separate bedroom and living room areas and also include dual sink vanities in the bathroom. Suites are furnished with one king bed and a sofa, while select suites also include a daybed and/or a jetted tub.

Wi-Fi and wired Internet are available in guest rooms and suites for an additional fee of EUR 15 per day. Valet parking is available on site at an extra charge (variable up to EUR 10 per day). Pets are permitted for a non-refundable fee of EUR 64 per stay and an additional room fee of EUR 16 per night. Pets receive a welcome package, including treats, a pet bed, food and water dishes, a toy and clean-up bags. 

There are multiple on-site dining options, including a bar, a lounge, a bistro and a restaurant. Room service is also available.

On-site recreational facilities include a fitness centre and a spa. Other on-site amenities include child-care service, a florist, currency exchange, concierge service (Whatever/Whenever Service), dry cleaning, luggage storage and a business centre.

The Istanbul Modern Art Museum is 7 minutes away by car, while the Istanbul Archaeology Museums are about a 13-minute drive away. There are several attractions in the Istanbul City Centre, which is 15 to 20 minutes away by car, including the Hagia Sophia Museum, the Sultan Ahmed Mosque, Topkapı Palace, The Grand Bazaar, which is one of the world's largest and oldest covered markets, and the TurkuaZoo.

The Ataturk Airport (IST) is about a 25-minute drive away. (All driving time estimates: Google Maps)
The Good
Many guests seemed impressed with their stay at this hotel, among the reviews used for this analysis. The most complimented aspects of this property were the customer service and the style aesthetic.

The staff throughout the hotel were frequently complimented for their friendly, efficient and helpful service. Several reviewers specifically highlighted the concierge staff for their knowledgeable and well-suited tour arrangements and restaurant reservations.

Many guests found their rooms to be clean, comfortable, luxurious and well equipped with amenities. One reviewer said that the room was chic, and another described it as sexy.

Many reviewers found the hotel centrally located for exploring the city, while some guests found restaurants nearby and within walking distance. A couple of guests mentioned that taxi service from this hotel to area attractions was inexpensive.

A couple of guests praised the food at the on-site restaurants, while a couple of other reviewers were disappointed with the food service (see below).

The Bad
There were very few common concerns or complaints found for this property, among the reviews sourced for this editorial. However, a couple of guests found their rooms small. A couple of other reviewers thought that the lobby had too much of a nightclub atmosphere.

While a couple of reviewers enjoyed the food at the on-site restaurants, a couple of other guests thought that the breakfast service at the on-site restaurant was poor.
Expedia.ca gave this hotel an average score of 4.5 out of 5, with 91% of 74 guests recommending the property.

TripAdvisor.ca ranked this hotel #188 out of 827 hotels in Istanbul, with an average score of 4 out of 5, from 587 reviews.

Guest Reviews

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590.08 TRY - 0.00 TRY W Istanbul
Rating:
8.0
Very Good
Ranking:
#1
Out of 593 hotels
Guest Rating Explained
Rating: 8.0 / 10

No. of guest ratings: 1
No. of guest comments: 1
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #1 out of 593 hotels in Istanbul ranked by guests.
Guest Recommendations
Modern and fun at W
"My stay at W was impeccable. My wife and I were warmly welcomed and the staff was profession and friendly. The room was clean and large and very modern. The hotel is stylish and fun. We enjoyed a drink, although awfully overpriced, at the W lounge which was good and provided a hip environment for us. The location in Besiktas is fantastic. It looks so beautiful at night. We enjoyed our late check out hour and our overall experience. Needless too say we would gladly stay at W again."
Matthew from Narragansett, RI US rated W Istanbul 10 out of 10 on December 26, 2010

Amenities

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W Istanbul

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Airport shuttle
  • Concierge
  • Tour Desk
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Mini Bar
  • Meeting Rooms
  • CD Player
  • DVD Player
  • Laundry service
  • Garden
  • Nightclubs
  • Photocopier
  • Massage
  • Spa & Wellness Centre
  • Facial Treatments
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Luggage Storage
  • Shoe Shine
  • Self Laundry


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Published 09.01.2015
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