OverviewLocated about a 6-minute drive (or 21-minute walk) from Lisbon's city centre and an 8-minute walk from Saldana Metro Station, the Holiday Inn Lisbon is suitable for business and vacation travellers who prefer a centrally located hotel with on-site dining and easy access to public transit.
This hotel has 169 air-conditioned guest rooms and suites, each offering cable TV, a coffee/tea maker, a mini-bar, a desk, a sitting area with a sofabed and a hair dryer. Rooms with a separate living room, a bidet and an iron and ironing board are also available, as are wheelchair-accessible rooms. Wi-Fi is an additional EUR 6 per day.
Hotel amenities include a seasonal outdoor rooftop pool, a fitness centre, meeting/banquet facilities, a business centre, a bar, a gift shop and guest laundry. Parking is an additional EUR 14 per day and pets are not permitted.
On-site dining is offered at Vasco Da Gama, which serves breakfast, lunch and dinner, and 24-hour room service is also available.
The Centro Comercial São João de Deus offers shopping around the corner, while Castle of Saint George can be found 13 minutes away by car. The University of Lisbon is roughly an 8-minute drive from the hotel, and Lisbon Portela Airport (LIS) is a 10-minute drive north. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, location and staff.
Many lodgers praised the hotel's accommodations. They described their rooms as clean, spacious, quiet and well equipped, with comfortable beds and pillows.
The hotel's location was enjoyed by numerous reviewers. They described it as safe, and close to public transit, the airport, restaurants, the University of Lisbon, a grocery store and a taxi stand. It should be noted, however that a few guests had complaints about the location (see below).
Several guests were pleased with the hotel's service, characterizing the staff as friendly, efficient, bilingual and helpful with directions. One lodger remarked, "Reception staff were extremely helpful and friendly, and were keen to help us when we weren't sure how to get to an attraction, even circling extra sites we should see on the map".
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the Wi-Fi, location and pool.
Several reviewers were disappointed with the hotel's Wi-Fi. They felt it should have been included in the room rates, and described it as slow and intermittent.
While the majority of guests were pleased with the hotel's proximity to public transit and the University of Lisbon, a few reviewers felt the hotel was a bit far from the city's centre, and that there were not enough restaurants around the hotel.
A few lodgers complained about the hotel's rooftop pool. They found it to be small and shallow, and not really big enough to swim in. These guests also felt the hotel's photos of the pool were misleading.
TripAdvisor.com guest reviews ranked the hotel #109 of 217 Lisbon hotels with a 4 out of 5 average rating from 394 reviews.
Hotels.com guest reviews rated the hotel 4.0 out of 5 from 377 reviews.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with a 90% recommendation rate from 155 reviews.
