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Ibis Milano Centro

This is a 3 star hotel in Milan
Via Finocchiaro Aprile 2, Milan, Italy
Photo 1 - Ibis Milano Centro
Close to attractions, clean rooms, 5-minute walk to the metro
Pros 
  • Free Wi-Fi
  • The hotel was praised for its proximity to attractions and public transit
  • Many guests complimented the staff for their friendly and professional service
  • Several lodgers enjoyed their clean and quiet rooms
Cons 
  • Some guests reported inefficient AC and small rooms
  • The hotel's check-in service was described as slow according to some reviewers
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Editor's Analysis

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Updated on Jul 18, 2013
Overview
Located about a 9-minute drive from Milan's city centre and a 5-minute walk from Repubblica Metro Station, the Ibis Milano Centro is geared towards business and vacation travellers who prefer a centrally located hotel with meeting/banquet facilities and on-site dining close to public transit.

This hotel has 437 air-conditioned guest rooms and suites, each offering one single, one double or two single beds, free Wi-Fi, an in-room safe, cable TV, a desk and a hair dryer. An iron and ironing board are available at reception. Six rooms suited for guests with reduced mobility are available.

The hotel also offers a business centre, meeting/banquet space, a bar, vending machines, guest laundry and on-site dining at Oopen, which serves breakfast (an all-you-can-eat buffet), lunch and dinner daily. Private indoor parking is an additional EUR 20 per day, and pets are permitted for EUR 8 per day.

The Cathedral of Milan is about a 13-minute drive south of the hotel, while Milan Central Station can be found roughly 13-minutes north on foot. The Indro Montanelli Public Gardens are a 5-minute walk southeast of the hotel, and Linate Airport (LIN) is a 15-minute drive eastward. (All distances and travel time estimates: Google Maps)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.

The hotel's location was praised by numerous reviewers, who described it as close to public transit, downtown, restaurants, shopping, bars and the airport. One guest noted, "all main attractions such as museums and galleries are close, and it's so easy by Milano metro to go everywhere in the city".

Many lodgers were pleased with the customer service they received, characterizing the staff as friendly, helpful and professional. One reviewer remarked, "All the staff that we encountered were pleasant and helpful, particularly reception". It should be noted, however, that some guests had complaints about the staff (see below).

Several guests were satisfied with the hotel's accommodations. They described their rooms as clean, well equipped and quiet, with comfortable beds. Some lodgers had complaints about the rooms, however (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and staff.

While the majority of reviewers enjoyed their clean and quiet rooms, some guests had complaints about the accommodations. They reported small-sized rooms, poor Wi-Fi connections, inefficient air-conditioning units, no toiletries and no mini-fridges.

Although numerous lodgers were pleased with the customer service they received, some reviewers were disappointed with the staff. They described them as unfriendly, rude and inefficient during the check-in process. It was also mentioned that some of the staff had difficulty communicating in English.
TripAdvisor.com guest reviews ranked the hotel #112 of 433 Milan hotels with an average rating of 3.5 out of 5 from 2,076 reviews.

Booking.com guest reviews rated the hotel 7.6 out of 10 from 591 reviews.

Expedia.ca guests reviews rated the hotel 3.8 out of 5 with a 93% recommendation rate from 71 reviews.

Amenities

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Ibis Milano Centro

  • Business Center
  • High-speed Internet
  • Restaurant
  • Pet Friendly
  • Disabled Access
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Meeting Rooms
  • Laundry service
  • Disabled Accessible Rooms
  • Internet Connection (wireless)
  • Luggage Storage

User Contributed Info

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Category Accommodation and Food Services
General Amenities Laundry Service
General Property Info Elevator/Lift | Security Guard | 24 hr Service | Air Conditioned
Listing Type Place
Number of Rooms 425
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Public Access Open to the General Public

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Published 01.28.2014
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