OverviewLocated next to the Edinburgh Zoo and about a 15-minute drive from Edinburgh's city centre, the Holiday Inn Edinburgh is geared towards business and vacation travellers who require a hotel with on-site dining and meeting/conference space.
This hotel has 303 air-conditioned guest rooms and suites, each offering cable TV, a coffee/tea maker, a desk and a hair dryer. Rooms with a mini-fridge, a bathrobe for each guest, a bathroom scale, an iron and ironing board and a living area with a sofabed are also available, as are wheelchair-accessible rooms. In-room Wi-Fi is an additional GBP 12.95 per day.
Hotel amenities include an indoor pool, a hot tub, a fitness room, a sauna, beauty treatments, a cafe, a bar, meeting/conference facilities, a business centre, laundry services and free parking. On-site dining is offered at Traders Restaurant (serving breakfast, lunch and dinner daily) and Sampans Oriental Restaurant, which serves dinner daily. Pets are not permitted.
Murrayfield Rugby Stadium is about a 5-minute drive east of the hotel, while Gyle Shopping Centre is a 7-minute drive west. Carrick Knowe Golf Club is roughly a 3-minute drive southwest and Edinburgh Airport (EDI) is an 11-minute drive westward. (All distances and travel time estimates: Google Maps).
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms and location.
Numerous guests praised the hotel's staff, characterizing them as helpful, attentive, efficient and friendly.
The hotel's accommodations were the source of many compliments by lodgers. They described them as clean, quiet, spacious and well equipped, with comfortable beds and pillows, beautiful city views and good water pressure. A few guests did have complaints about their rooms, however (see below).
Several reviewers were pleased with the hotel's location. They found it to be close to Edinburgh Zoo, Murrayfield Stadium, the airport, Tesco Express, taxis, a bus stop and shopping. It should be noted, however, that a few lodgers were disappointed with the hotel's location (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the value, the location and the rooms.
Some guests were disappointed with the costs they incurred while staying at the hotel. They found the room rates, the food and bar prices and the added Wi-Fi fee to all be overpriced and expensive.
Although the majority of reviewers were pleased with the hotel's proximity to the Edinburgh Zoo and the airport, a few guests had complaints about the location. They found it to be too far from the city's centre and restaurants.
While many lodgers enjoyed their clean and well-equipped rooms, a few patrons had complaints about their accommodations. They reported small-sized rooms and bathrooms and dated decor.
TripAdvisor.com guest reviews ranked the hotel #86 of 146 Edinburgh hotels with an average rating of 3.5 out of 5 from 804 reviews.
Expedia.ca guest reviews rated the hotel 3.9 out of 5 with an 86% recommendation rate from 223 reviews.
Booking.com guest reviews rated the hotel 7.9 out of 10 from 177 reviews.
