Located a 2-minute walk from Intercambiador de Plaza de Castilla Metro Station, and a 10-minute trip from Madrid's city centre via public transit in Madrid's Chamartin Business District, the Abba Castilla Plaza Hotel is suitable for business or vacation travellers who prefer a hotel with on-site dining, meeting/banquet space and easy access to public transit.
Each of the hotel's air-conditioned guest rooms and suites comes equipped with free Wi-Fi, cable TV, an in-room safe, a trouser press, a desk, a minibar and a hair dryer. Rooms with a separate bedroom and a bathrobe and slippers for each guest are also available, as are wheelchair-accessible rooms. Smoking and non-smoking rooms are offered.
Hotel amenities include meeting/banquet space, a business centre, a bar/lounge, laundry services and on-site dining at Restaurant Amalur, which serves breakfast, lunch and dinner daily. Parking is an additional EUR 18 per day. Pets are not permitted.
Moda Shopping and Santiago Bernabeu Stadium are both about a 9-minute drive from the hotel, while Chamartin Train Station can be found roughly a 5-minute drive away. Madrid-Barajas Airport (MAD) is 15 minutes away by car. (All distances and travel time estimates: Google Maps)
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's value, location, rooms and staff.
Numerous guests praised the hotel's rates, describing them as excellent, reasonable, affordable and a good value for the money. One reviewer noted, "We paid less for this room than for other hotels during our trip but this was the most luxurious of them all".
The hotel's location was enjoyed by many lodgers. They described it as safe and easy to find, as well as close to Madrid's Business District, public transit, restaurants, bars, Santiago Bernebau Stadium and the airport.
Several reviewers were pleased with their lodgings at the hotel. They described their rooms as spacious, clean, well equipped, quiet and modern, with good Wi-Fi. A few guests did complain about their accommodations, however (see below).
The hotel's staff were the source of several compliments, and were characterized as helpful, professional and efficient.
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and extra costs.
Although the majority of reviewers were pleased with their clean and well-equipped rooms, a few guests criticized their lodgings. They reported inefficient air-conditioning units, uncomfortably firm beds, small-sized rooms and street noise.
A few lodgers were disappointed with the added costs they incurred at the hotel. They found the parking fee and restaurant prices to be too expensive.
Booking.com guest reviews rated the hotel 8 out of 10 from 1,185 reviews.
TripAdvisor.com guest reviews ranked the hotel #253 of 457 Madrid hotels with an average rating of 3.5 out of 5 from 158 reviews.
guest reviews rated the hotel 4.2 out of 5 with a 90% recommendation rate from 21 reviews.