OverviewLocated in downtown Copenhagen along Highway 2 near the waterfront, the Tivoli Hotel is geared towards business and vacation travellers who require a centrally located hotel with on-site dining, an indoor pool and easy highway access.
This hotel has 402 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a mini-bar, a hair dryer and a desk. Rooms with a jetted tub, a separate bedroom, a sitting area with a sofabed, a bathrobe and slippers for each guest and free water are also available.
Hotel amenities include an indoor pool, a sauna, a fitness centre, a business centre, meeting/banquet facilities, a bar, a playroom, a gift shop, laundry facilities and bicycle rental. Concierge services are available. Self-parking is an additional DKK 140 per day and pets are permitted for DKK 200 per room, per day plus a one-time DKK 200 cleaning fee.
On-site dining is offered at Tivoli Brasserie and Sticks 'n' Sushi (both serving breakfast, lunch and dinner daily), and The Tivoli Lounge, which serves lunch and dinner daily.
Fisketorvet Shopping Center is about a 2-minute drive southwest of the hotel, while Tivoli Congress Center is located across the street. The Museum of Copenhagen is roughly a 6-minute drive northwestward, and Copenhagen Airport (CPH) is approximately a 15-minute drive southeast. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms and location.
Many guests praised the hotel's staff, characterizing them as accommodating, attentive, efficient and bilingual. One reviewer mentioned, "For a large modern hotel (almost 400 rooms) we were pleasantly surprised by the warm welcome and friendly service from all staff (especially the concierge desk)".
The hotel's accommodations were complimented by numerous reviewers. They were described as clean, modern and well equipped, with good Wi-Fi and comfortable beds. It should be noted, however, that a few guests had complaints about their rooms (see below).
Several lodgers were pleased with the hotel's location. They described it as central, and close to shopping, a cinema, Central Station, downtown and public transit. A few patrons found the hotel a little far from the city's centre, however, which was described by most reviewers as a 15-minute walk from the hotel.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about value and the rooms.
Some reviewers were disappointed with the hotel's value. These guests found the food, parking and room rates to be expensive, given the hotel's proximity from the city centre.
While the majority of lodgers were pleased with their modern and well-equipped rooms, a few guests had complaints. They reported small-sized rooms and some cleaning issues (specifically dirty floors).
Booking.com guest reviews rated the hotel 7.9 out of 10 from 773 reviews.
TripAdvisor.com guest reviews ranked the hotel #
15 of 109 Copenhagen hotels with an average rating of 4 out of 5 from 572 reviews.
Expedia.ca guest reviews rated the hotel 4 out of 5 with an 87% recommendation rate from 153 reviews.