OverviewThis property is situated within a 7-minute walk of the Lake Geneva waterfront and a 15-minute walk of the downtown area. This hotel is well located for guests who are looking to explore the downtown area on foot.
All 138 rooms are smoke free and include a TV, a balcony or a terrace, an alarm clock, a hair dryer, a mini-bar and a coffeemaker. Rooms are furnished with one single bed, two single beds or one double bed.
Wi-Fi is available in all guest rooms at an additional fee. Parking is available on site and pets are not permitted.
The on-site Paparazzi Restaurant serves breakfast, lunch and dinner. Other on-site amenities include meeting space, a 24-hour front desk, currency exchange, a guest laundry facility, concierge service, an elevator and safe deposit boxes.
Natural History Museum, St. Pierre Cathedrale and Monument de la Reformation are all within a 15-minute walk. The English Gardens are a 21-minute walk away or an 8-minute drive away, while the Museum of Modern Art and Contemporary Art (MANCO) and the Palais Des Nations (United Nations Building) are both about 12 minutes away by car.
The Railway Station is 10 minutes away on foot, while the Geneva Cointrin Airport (GVA) is a 15- to 20-minute drive away. (All walking and driving time estimates: Google Maps)
The GoodMany reviewers found the location central and convenient for exploring the area on foot, among the reviews used for this analysis. Several guests found their rooms to be clean.
While several reviewers complimented the staff for their friendly service, several other guests were disappointed with the service they received (see below for more details).
The Bad
Many reviewers seemed, overall, disappointed with their stay at this property, among the reviews sourced for this editorial.
Many guests thought that the hotel in general appeared dated and rundown, specifically the carpeting and furnishings.
A few reviewers complained about the food and prices at the on-site restaurant, while a few other guests complained about paying additional fees for Wi-Fi service.
A couple of reviewers described unpleasant smells in the bathroom, while a couple of other guests were disturbed by noise from neighbouring rooms and street traffic.
As mentioned above, several guests were unhappy with the customer service and described the front desk staff as unhelpful and disinterested.
Expedia.ca gave this hotel an average score of 2.3 out of 5, with 33% of 3 guests recommending the property.
TripAdvisor.ca ranked this hotel #96 out of 104 hotels in Geneva, with an average score of 2 out of 5, from 93 reviews.
The author used the official website, Booking.com and Expedia.ca as sources for writing the overview.
